Estates Manager - Occupier Services - Birmingham

  • Brindley Pl, Birmingham, UK
  • Full-time

Company Description

Colliers International is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers and investors on a local, national and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types.

The UK business is headquartered in London, with 700 specialists throughout 11 offices across the UK & Ireland.

Job Description

Colliers International is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers and investors on a local, national and international basis.

Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types.

The UK business is headquartered in London, with 800 specialists throughout 13 offices across

Colliers International is looking for an enthusiastic Estates Manager to join the EMEA Corporate Solutions team in London.

Job Purpose 

  • To continue to build a successful EMEA CS business’.
  • Provide management and coordination for designated accounts and ensure that client business objectives are met and that service excellence is delivered.
  • Allow Account Managers to focus on revenue generating work by providing day to day analytical / administrative tasks on the accounts
  • Liaise with Account Managers, Analysts, Lease Administration, Workplace, Project Management, Valuations, Ratings to manage broad range of subject matter experts and collate information
  • Support CS team, building internal relationships to form strong network
  • Assist to build relationships on CS accounts through regular Client engagement

Key Responsibilities

  • Portfolio awareness: size, asset split, number of leases, revenue projections, top 5 projects
  • Support larger transactions that need mapping
  • Support business case preparation
  • Support strategy plan preparation
  • Reporting – minutes, agendas, following up on actions, consolidating WIP reports
  • Take an active role in managing the client relationship on designated client accounts
  • Maintain a full understanding of clients’ real estate strategies through regular communication
  • Deliver the requisite processes for the service delivery required by each client – transaction and associated services
  • Engage local Colliers resources directly and highlight the specific client needs and approach to client interaction (resource deployment made)

Qualifications

Demonstrate knowledge of key EMEA real estate markets and cultures

  • Excellent IT skills, including Microsoft Office, particularly PowerPoint and Excel etc
  • Good numerical reasoning, analytical skills and risk assessment
  • Good awareness of global political, economic, technology business trends
  • Good presentation, report writing and communication skills. Excellent verbal/email/written - able to adapt to different situations/client style
  • Maintain accurate fee forecasting and billing records to control profitability
  • Confident to suggest improvements / streamline current processes
  • Determine relevance of macro- and micro-economic data to our clients (research qualities)
  • Good negotiation skills and understanding of transaction dynamics / EMEA market plus align services to compliment

Additional Information

No Agency introductions will be accepted.

Privacy Policy