Colliers International is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers and investors on a local, national and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types.

The UK business is headquartered in London, with 900 specialists throughout 16 offices across the UK and Ireland.

This is an opportunity to join an established and well respected Investment Property Management Team based in Bristol with a market leading reputation for delivery of excellent real estate management services to our Landlord clients.

The Estates Assistant is an integral part of the team providing an efficient and effective administration service.

Main Responsibilities

Administration Support

• Co-ordination of monthly and quarterly meetings
• Responding to telephone queries and liasing with company departments, plus logging calls with Elogbooks for reactive maintenance jobs.
• Arranging and assisting with property inspections
• Ensuring that property files are up to date 
• Drafting input forms for our accounts team
• Regular liaison with tenants including feedback from inspections and lease/H&S requirements
• Processing insurance claims
• Assisting with licences to alter and assignments
• Liaising with Zero Trace regarding utilities supplies

Team Work

• The administrator will be expected to work in a flexible way and as part of a team supporting all current team members.

Diary Management

• To arrange meetings, update and manage diaries
• To ensure that all meeting rooms are booked for meetings and events
• To arrange travel for the team

Departmental Activities

• To standardise and improve report templates
• To carry out any other reasonable management requests (i.e. ordering stationary, filing, answering phones, photocopying, and general office duties.)
• To be aware of and comply with company and statutory requirements regarding health and safety, fire and hygiene. Oversee compliance on all managed properties.
• Manage fees through the payment systems

Key Skills

• Excellent communication skills
• Excellent organisational skills
• Excellent time management skills
• Good written communication skills
• Must be a team player who is able to carry out instructions
• Must be able to work on own initiative
• Able to work under pressure and to tight deadlines
• Must be proactive and posses a flexible attitude to the work load
• Intermediate knowledge of Microsoft Office products

Good academic background