Colliers is a leading global real estate services and investment management company. With operations in 68 countries, our 14,000 enterprising people work collaboratively to provide expert advice and services to maximize the value of property for real estate occupiers, owners and investors. For more than 20 years, our experienced leadership team, owning more than 40% of our equity, have delivered industry-leading investment returns for shareholders. In 2018, corporate revenues were $2.8 billion ($3.3 billion including affiliates), with more than $26 billion of assets under management.

As Associate Director (team lead) on the Workplace Strategy and Change Management team, you will be responsible for developing workplace strategies for clients that are driven by the client’s business and cultural objectives. You will help the team deliver strategic workplace planning, pre-design services, high level programming develop change management initiatives, business case development, and track design trends that impact space requirements.

Essential Functions:

• Set-up and deliver workplace innovation projects; Organize resources. Meet with client leadership and other client representatives. Conduct interviews. Run workshops. Conduct and analyze surveys. Gather and analyze data. Summarize data in easy to understand presentations.
• Analyze different dimensions of the client organization; translate critical business/work processes into workplace models and infrastructure requirements. Manage workplace innovation projects to meet fee realities. Organize and manage resources. Provide data to support invoicing.
• Implement regular communications to clients and to Colliers regarding project progress.
• Provide clear direction for selected service providers (as needed) on expectations, develop and implement clear & achievable service levels with remediation and escalation on disputes.
• Help win projects through business development and RFP responses.
• Meet and interface with Client to develop options, finalize project concepts and prepare final documents for client approval.

• 5-7 years working experience in either interior design/ corporate real estate occupier consulting/ Business AnalysisProven background in business development and client care.
• Excellent communication skills in writing and speaking and graphics.
• Essential languages: English, Mandarin and Cantonese
• Design and project management skills.
• Ability to effectively partner and deliver results in a matrix environment.
• Ability to adapt emerging best practices and industry innovations to client needs.
• Ability to travel roughly 20% of the time.
• Ability to interact effectively with senior client leaders.

What's on offer:

• A global culture, with a strong focus on team work and professional development
• Competitive base salary and benefits structure
• Opportunity to work in an enterprising environment where you can accelerate your career growth