Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Primary Goals & Responsibilities

• Work closely with Sales organization and Management Team during the sales cycle to provide technical expertise and relevant industry experience

• Present the technical aspects of the products during customer calls (in-person or via the web)

• Develop, test and give demonstrations to customers in conjunction with sales and engineering

• Partner with sales and engineering to determine, plan and execute customer proof of concept testing

• Provide product feedback and feature enhancement suggestions to Product Management

• Support product releases by contributing to QA testing and input to product readiness

• Provide assistance with the design and provision of training to both technical and non-technical customers 

• Add to knowledge bases, FAQ repositories and other technical information resources appropriate to the industry and product

• Assist with project delivery documentation

Skills and Experience

• 5+ years customer and/or partner technical sales support

• Proven experience creating and operating technical demonstrations

• Understanding of industrial technology a strong advantage (e.g. SCADA systems, manufacturing technical operations and networks, power generation networks etc)

• Understanding of security technology, particularly encryption and VPN an advantage

• Experience writing complex technical proposals and responding to RFPs

• Strong oral and presentation communication skills

• Bachelor’s degree in technology preferred