Help Desk Support

  • Contract

Company Description

Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees.

Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning.

Job Description

Position Details:

Title: Help Desk Support

Duration: 6 month (may extend)

Location: Columbia Heights, MN


Responsibilites:

• Perform diagnostics on PC hardware failures and resolve any problems with software applications

• Work closely with Helpdesk Support Technicians on support of our remote employees

• Assist in inventory of our hardware supplies

• Service and ship any sales laptops sent in for repair, maintenance or upgrade according to EUS standards

• Maintain service levels while minimizing end user downtime with prompt response and turnaround


Additional Information

To apply:

Please contact Monil Narayan at (973)-929-3861