Claims Analyst

  • Full-time
  • Department: Claims - 006
  • Contract type (job boards): Permanent contract

Company Description

At Coface, we make trade happen everyday.

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, SingleRisk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter.  We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us. Join our Happeners!

Job Description

  • Review the requests for indemnity for accuracy, completeness and eligibility;
  • Check the coverage rules and supporting documents;
  • Permanent communication with policyholders regarding the indemnity and debt collection procedures;
  • Pro-actively and upon requests communication with customers related to claims files;
  • Daily monitoring of claims files with debt collection agencies;
  • Investigates discrepancies, missing information or possible fraud;
  • Attending the meetings with customers;
  • Preparation of relevant reports upon requests.

Qualifications

  • At least 2 year experience in a similar position;
  • Legal or economic education;
  • Good knowledge of Microsoft Office, Outlook, Internet;
  • Very good command of English (advanced level);
  • Strong analytical, problem solving and communication skills;
  • Very good organizing skills and detail-oriented;
  • Good negotiation skills;
  • Ability to write reports to summarize and clarify information;
  • Attention to detail and comfort working with data, records and software tools;
  • Empathy and responsiveness;
  • Flexibility in thinking.

Additional Information

 

Here you'll find:

  • Career growth opportunity (both locally and internationally) in a global scale company: you will gain knowledge in business information, risk management, finance, and operational decision-making.
  • Supportive culture: be part of a team that encourages you to take initiative, learn from mistakes and celebrate successes.
  • Flexible Work Options: hybrid work arrangements and morning schedule flexibility.
  • Benefits: medical subscription, lunch tickets, gift tickets for Christmas and Easter, vacation tickets Bookster, Speexx
  • Learning opportunities: regular professional training and courses.

 

At Coface Romania, we value curiosity, drive, and innovation. If this resonates with you, JOIN US!

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