Pre-Sales Solutions Engineer (Business information)

  • Full-time
  • Department: Information Services - 016
  • Contract type (job boards): Permanent contract

Company Description

At Coface we make trade happen everyday 

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter.  We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us. Join our Happeners!

Job Description

MISSION:

We are looking for a Solutions Engineer based in Hong Kong, who will also serve a backup for the China market within the Solution Delivery function.

MAIN RESPONSIBILITIES:

Role Overview – Solutions Engineer:

The Solutions Engineer plays a critical role in helping our Sales teams win strategic deals by:

  • Translating client needs into the right risk intelligence or credit solutions.
  • Delivering clear, tailored demos and proposals that show how our data and tools create value.
  • Bringing strong technical credibility and ensuring the solutions we promise are fully deliverable.
  • Guiding clients through how Coface’s scores, data, and digital tools support their credit processes.

Key Responsibilities: 

  • Understand client challenges and shape appropriate solutions by analysing their portfolios and credit‑risk requirements.
  • Deliver tailored demos and proof‑of‑concept presentations showcasing Coface’s data, scores, and digital capabilities.
  • Support Sales throughout the deal cycle, including proposal preparation and technical input for RFPs/RFIs.
  • Ensure feasibility of proposed solutions by coordinating closely with Product, Delivery, and Operations teams.
  • Provide clear technical and data expertise, explaining scores, reports, APIs, and integration pathways in an accessible way

Qualifications

  • Client‑facing solution delivery (2–5 years):
  • Experienced in leading discovery calls, understanding client workflows, shaping solution requirements, building value cases, and co‑presenting with Sales to drive deal progression.
  • Demo creation & proposal development:
  • Skilled in building tailored solution demos, preparing high‑quality proposals, and drafting RFP/RFI responses that clearly link product capabilities to measurable business outcomes.
  • Workshops & Proof‑of‑Concepts (POCs):
  • Proficient in facilitating technical workshops, running sandbox environments, and delivering POCs that validate data quality, solution feasibility, and overall fit for client use cases

Additional Information

  • Hybrid working model after the first month
  • Great place to work: central and modern office 
  • Opportunities to learn: budget every year for training, languages platform, e-learning platform, dedicated development program…
  • Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field
  • Health care
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