At Coface we’re a team of 5 200 “happeners” with 80 different nationalities based in 58 countries, all sharing a corporate culture that’s in tune with the world.

We work together towards a common goal: to facilitate trade worldwide and consolidate our position as a leading provider of credit insurance.

Coface works closely with around 100,000 global clients across all industries, helping them grow their business and making their companies stronger, more dynamic and more successful. Our teams make trade happen on a daily basis.

The Account Manager will be responsible for maintaining relationships with existing clients, meeting their needs, expanding business volumes, providing consultations, and ensuring a high level of customer satisfaction.

What will your role be:

• Build and maintain strong and long-term relationships with existing business clients.
• Take full responsibility for managing the assigned client portfolio and ensure the highest quality of customer service.
• Oversee the contract renewal process, leading negotiations with company executives and trade credit insurance brokers.
• Provide expert consultations to clients on trade credit insurance and risk management matters.
• Maintain a high level of client satisfaction by ensuring comprehensive fulfillment of client needs.

• Motivated and customer-oriented mindset.
• Focus on delivering high-quality customer experiences.
• Previous experience in sales and/or customer service.
• Experience working in banks, insurance, or credit collection is desirable.
• Knowledge of Credit Insurance is a big advantage.
• Professional Lithuanian and English level (both spoken and written) is essential.
• Previous experience in a multicultural or international matrix organization is desirable.

We offer you:

A full-time job in an international company, a workplace in the center of Vilnius in an excellent working environment with the possibility of remote work, a friendly and supportive team, opportunities for development and upskilling, health insurance and additional employee benefits.

Monthly salary: 2600 - 3200 euros before taxes plus yearly bonus.

We are waiting for your CV with a job reference until 31.12.2025. Phone to inquire +37061655605.

We guarantee confidentiality. We will only inform candidates selected for the interview about the selection results.