Who We Are?

With over 75 years of experience and the most extensive international network, Coface is a leader in trade credit insurance & risk management, and a recognized provider of Factoring, Debt Collection, Single-Risk insurance, Bonding, and Information Services. Coface’s experts work to the beat of the global economy, helping ~100,000 clients in 100 countries build successful, growing, and dynamic businesses. With Coface’s insight and advice, these companies can make informed decisions. The Group' solutions strengthen their ability to sell by providing them with reliable information on their commercial partners and protecting them against non-payment risks, both domestically and for export. In 2023, Coface employed ~4,970 people and registered a turnover of €1.868 billion.

Coface Bucharest Shared Services Center - a constantly growing team of enthusiastic experts covers daily various processes and roles for Coface entities for all European regions. We do service multiple business lines from commercial to finance and technical with our more than 100 people speaking French, English, German, Italian, Spanish and Romanian. We are all proudly running external and internal client operations at the highest standards of quality and efficiency!

Join Coface, where growth, learning and collaboration are at the CORE of our culture. We guarantee a friendly and supportive environment, perfect for advancing your career in HR.

Your mission:

We are looking for a senior HR Business Partner for our Shared Service Center to oversee all human resources processes and ensure they’re aligned with our business goals.

Your Role:

• Act as a trusted advisor for your stakeholders, providing expert advice, guidance and coaching to managers in all aspects of HR;
• Guiding stakeholders through all annual HR processes such as: Talent Management, Compensation Management, Performance Management, Staff budgeting;
• Provide HR policy guidelines;
• Identify training needs across the organisation;
• Oversee the employee satisfaction survey, follows up on the results and implementation of action plans;
• Coordinate between employees and management to improve work relations and engagement;
• Offering support on HR administrative tasks when needed;
• Conducting the HR Onboarding program, Exit and First impression interviews;
• Active participation in employee-related activities, including workshops, internal events, and team-buildings;
• Educate team members on all HR processes that are in their interest;
• Resolve complex employee relations issues;
• Oversee all admin and recruitment processes.

Who You Are:

• Proven work experience (3+ years) as an HR Business Partner preferabily in a shared service or BPO;
• Ability to manage multiple priorities and drive HR projects independently;
• Consistent knowledge in Romanian labour and employee relations law;
• Full understanding of all HR functions and best practices;
• Demonstrate problem solving and analytical capability;
• Decision Making/Complex Problem Solving: Proactively gathers the right data from appropriate sources;
• Good command of MS Office package;
• Fluent English language skills.

What We Offer:

• Career growth opportunity (both locally and internationally) in a global scale company: you will  gain knowledge in business information, risk management, finance, and operational decision-making.
• Supportive culture: be part of a team that encourages you to take initiative, learn from mistakes and celebrate successes.
• Flexible Work Options: hybrid work arrangements and morning schedule flexibility.
• Benefits: medical subscription, lunch tickets, gift tickets for Christmas and Easter, vacation tickets Bookster, Speexx.
• Learning opportunities: regular professional training and courses.
• Regular and interesting team building activities. 

At Coface Romania, we value curiosity, drive, and innovation. If this resonates with you, JOIN US!