Regional Lean Manager

  • Full-time
  • Department: Operations

Company Description

Coface is a team of 4,500 people of 78 nationalities across nearly 60 countries, all sharing a corporate culture across the world. Together, we work towards one objective: facilitating trade by helping our 50,000 corporate clients develop their businesses.

With 75 years of experience, Coface is a leader in the credit insurance and risk management market. We have also developed a range of other value-added services, including factoring, debt collection, Single Risk insurance, bonding, and information services.

As a close-knit, international organization at the core of the global economy, Coface offers an enriching work experience on several levels: relational, professional, and cultural.

Every day, our teams are making trade happen. Join us!

"Operations believes in creating an exciting work environment in which we can develop professional skills around leading change, inspiring teams and developing professional collaboration in an international environment. We have an exciting journey for the transformation of the Central and Eastern European Region of Coface. We believe in sharing knowledge and collaboration, because only if we can improve ourselves, we will be able to help Coface improve sustainably."

Job Description

  • Roll-out of Lean Management methodology for Team Leaders and their teams across the region.
  • Enabling culture of continuous improvement.
  • Identification of areas for improvement within Coface operations.
  • Development of tactics for carrying out improvements.
  • Providing Lean Management methodology consultation and training.
  • Structured coaching of Team Leaders and key employees regarding lean tools and management on an ongoing basis.
  • Supporting usage of key lean tools (if needed for complex topics), e.g. to facilitate a Value Stream Mapping session, facilitating 5S standups, performing Gemba Walk, etc.
  • Helping to remove obstacles and distractions that may impede Team Leaders from meeting goals.
  • Ensuring adherence to Lean principles and values.
  • All these activities will be performed with the support of an Operations team at group and regional levels, including projects execution.

Qualifications

  • 5-10 years of experience in process management, including lean methodologies, and organizational transformation contexts in international companies and/or consultancy companies.
  • Excellent -proven- ability to coach, mentor and consult operations teams in developing lean culture.
  • Strong communication skills.
  • In-depth knowledge of lean methodologies and tools. Lean Master Black Belt certification (or similar) will be an advantage.
  • Excellent level of English required; third language preferred.
  • Solid project management skills.
  • Strong leadership capacity, authenticity, collaboration and open communication.
  • Excellent ability to facilitate workshops.
  • Strong ability to promote and enable operations teams to unleash the creativity of its team members.
  • Ability to bring all insights from different operations teams together so that the system can continuously keep improving.
  • Ability to set clear goals, priorities and standards, strong orientation on results, eager for achievements.
  • Excellent abilities to cooperate and influence at all levels of the organization.
  • Experience in working as Operations leader (middle-management position) will be an advantage.
  • Experience in Financial Sector will be an advantage.

Additional Information

WE OFFER:

Sense of stability and security:

  • Necessary tools for work (laptop, phone) and, if you need, a monitor for your home workstation
  • Subsidized private medical care – PZU, Multisport card, life insurance, and access to well-being platform to keep you healthy, fit and safe
  • Subsidies for nursery or kindergarten, leisure and Christmas vouchers
  • Referral bonus for recommending someone who joins our team

Work-life balance:

  • Hybrid work: max. 8 days per month from a perfectly located office in Warsaw and remotely on other days
  • Flexible working hours

The opportunity to constantly expand your knowledge, improve competences and develop through:

  • A platform for learning three additional languages: Spanish, French, and German
  • Mentoring program (mentors from Polish and foreign branches of the company)
  • Opportunity to participate in international recruitment
  • Collaboration with colleagues in Coface’s international subsidiaries

We take care of ourselves and others #cofacecares 

  • Integration meetings – because we like to spend time together
  • CSR and volunteer activities, charitable actions – we do good and we think of others
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