Avec plus de 75 ans d'expérience et un réseau international exhaustif, Coface est un acteur mondial de premier plan de l'assurance-crédit et de la gestion des risques. Coface est également un expert reconnu de l'information d'entreprise, de la caution, du risque politique, du recouvrement de créances et de l'affacturage. Nous aidons nos clients à sécuriser leurs activités pour construire des entreprises plus performantes, en toute confiance

OBJECTIVES :

· To take care and develop existing BI customers to meet revenue target and to convert PAYG customers into subscription.

· Takes care of sanity check on BI contracts (usage/contracts/billing

· Develop interest and awareness on Coface BI offer to secure profitable business for Coface.

· Ensure proper training for BI users and look for development opportunities within existing accounts

· Ensure renewal of contracts and upsell, limit churn rate

· Provide Sales and Marketing Dpts with feedback from customers about BI products and solutions.

· To work closely Back Office to ensure contracts are in line with customer needs.

SPECIALIST SKILLS & KNOWLEDGE

· Proven experience of working in a sales development role, ideally in the Business Information market

· Proven ability to work in a fast-paced global business

· Autonomous: able to self-motivate and focus on goals and activities while working on one’s own

· Ability to work directly with customers and with brokers

· Sales negotiation and communication skills

· Able to build rapport and long term relationships with internal stakeholders and clients to build productive networks

· Prioritisation: determines the importance of each task and allocates time accordingly

· In depth familiarity and knowledge of various contract structures in order to provide a consultative solution

· Ability to liaise with hunting team when finding new opportunities into a given account

· Knowledge of current economic climate and how it affects the market

PROFILE :

Key Tasks and Responsibilities :

· Delivery of budgeted targets for Business Information by securitizing and developing existing customers

· Update and maintain the CRM system

· Manage relationships with customers and brokers

· Manage relationships with internal stakeholders

· Ensure full KYC when necessary

QUALIFICATIONS

· Minimum Master degree

- 2 to 3 years of experience 

· Desirable: degree educated in Business and/or Finance related discipline

· Ability to interact with customers in both French and English

SYSTEMS KNOWLEDGE

· Microsoft Outlook

· Microsoft. Word & Excel & PowerPoint

· CRM

Reports to Head of Customer Success France

Télétravail

Tickets Restaurant

CSE

Formation en langues