Solutions Engineer

  • 201 California St, San Francisco, CA 94111, USA
  • Full-time

Company Description

CodeSignal is a fast-growing technology startup in the heart of San Francisco. We empower companies to make data-driven decisions in their technical recruiting by offering them the most advanced technical assessment solutions on the market. Our state-of-the-art certification, testing and pair-programming solutions allow our customers to create an effective technical interview experience and to place confidence in their assessment results.

Read more about us:

  • https://techcrunch.com/2018/07/10/codefights-becomes-codesignal-and-launches-a-new-ratings-system-for-developers/

  • http://www.businessinsider.com/51-enterprise-startups-to-bet-your-career-on-in-2017-2016-11

  • http://qz.com/806782/a-startup-is-gaming-bias-in-tech-recruitment-by-organizing-coding-matches/

Job Description

We are looking for our first Solutions Engineer to join our fast-moving team in San Francisco, CA. As a Solution Engineer, you will be the technical keystone throughout the entire sales cycle -- pre and post sales. You will leverage your in-depth understanding of CodeSignal’s solutions, technical expertise and business acumen to find best-fit solutions for high-value prospects, to train and onboard new customers, and to support the long-term success of our customers.

What you’ll get to do:

  • Understand prospective client’s goals and effectively articulate CodeSignal’s meet these goals throughout the sales process as a trusted partner to Account Executives

  • Shape value creation for our prospective clients through presentations, product demonstrations, case studies, solution designs, and proposals

  • Educate our prospective clients on technical assessment best practices, explaining how other CodeSignal customers have approached obstacles and challenges and serving as assessment experts throughout sales cycles

  • Partner with Customer Success team to onboard and train our customers and set them for a long term success on our platform including the evaluation of tests designed for our customers

  • Design and develop technical documentations that our customers can leverage to troubleshoot common issues, take advantage of relevant features and functionalities and implement best practices in their technical assessment process

  • Address complex integration and product questions and coordinate resolutions, including technical troubleshooting of customer issues

 

Qualifications

  • 1+ years of experience in sales or solutions engineering ideally in the B2B SaaS space

  • Strong track record of working in a customer-facing environment and driving initiatives to improve customer success

  • Customer Interaction Skills - Discovery Conversations, Demonstration Skills, Solution Design, Proof Of Value management and Execution, RFP Management, Training, and Enablement

  • Solid technical background. Hands-on programming experience is not required for this position. But  a breadth of knowledge in many technical concepts is expected to be able to understand and explain our product that is highly technical in nature.

  • Superior organizational and project management skills with the ability to switch context quickly throughout the day with various competing demands

  • Excellent written, oral, and interpersonal communication skills

Additional Information

Benefits

  • High impact

  • Passionate coworkers

  • Creativity and ownership in your work

  • Top-tier medical, dental, and vision insurance

  • Downtown San Francisco Office

  • Competitive salaries

At CodeSignal we believe that employing individuals with diverse experiences, perspectives, and backgrounds will lead to a finer environment for our employees, our products, and our community. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.