Programme Support Associate

  • Contract

Company Description

Co-creation Hub is Africa’s leading technology innovation ecosystem builder on a mission to accelerate the application of science, technology and social capital for economic prosperity across Africa.

Our mandate is to build a formidable innovation ecosystem with a deeply rooted network, cultivating strategic partnerships and practical industry know-how that can support entrepreneurs and innovators in building thoughtful, relevant and scalable solutions. From our locations in Lagos, Abuja, Ijebu Ode (in Nigeria), Nairobi (Kenya), Windhoek (Namibia), and Kigali (Rwanda), we have built a vibrant community of over 81,000 people and counting and have supported to a portfolio of over 120 early-stage ventures including Lifebank, Ushahidi, Riby, BudgIT, Stutern, Kopo Kopo, Sendy, mFarm, Wecyclers and many more.

Safe Online with Meta is a digital literacy and online safety campaign targeted at equipping Nigerian citizens with the skills required to use the internet responsibly and safely. The campaign is a collaborative project between Co-Creation Hub and Meta designed to advocate for the safe and responsible use of digital platforms. In 4 years, the program has effectively trained over 75,000 participants, including learners, teachers, school leaders, parents, youths, and stakeholders from various organisations.

The Safe Online with Meta Campaign focuses on three pillars;

  • The Digital Literacy Community of Practice (COP): A virtual community of cybersecurity and online safety experts and enthusiasts curated to leverage the power of groups, networks and communities to amplify the Safe Online with Meta Campaign on safe and responsible use of the internet.
  • The Campus Ambassadors Programme: this component of the programme targets undergraduates in higher education institutions, empowering them with digital skills and online safety skills through various activation and training programmes.
  • Dignified: provides digital literacy and online safety training to senior citizens aged 50 and above both physically and virtually.

Job Description

Summary:
The Program Support Associate will play a pivotal role in the success of the DIGnified Program and will be responsible for liaising with relevant organisations, managing logistics, and ensuring their effective training to 2000 senior citizens.


Key Responsibilities:

  • Identify organisations, communities and platforms that are curated for senior citizens.
  • Build and maintain relationships with relevant organisations, communities and platforms catering to groups of senior citizens (e.g religious institutions, Facebook communities for senior citizens, artisan and traders’ groups, etc).
  • Disseminate the needs assessment form to communities of senior citizens with at least 100 disaggregated responses (from various locations).
  • Coordinate with leaders of identified organisations, communities and platforms to secure dates, necessary resources (space, sound system, electricity, screen) and support (a liaison officer) to facilitate DIGnified training.
  • Plan and manage logistics for program activities.
  • Collaborate with the Learning Development team to coordinate the development and delivery of training programs for program participants.
  • Collaborate with the monitoring and evaluation team to disseminate surveys during the project period.
  • Track and monitor the weekly performance of the DIGnified Programme outlining the number of training schedules implemented and the number of participants trained.
  • Accurately record and document the DIGnified Program and submit a monthly engagement report detailing the output and outcomes of the different programme components including the number of training schedules implemented, number/gender/age group of participants trained, surveys disseminated, improvement plans, deviation from the projects, collaborations, etc.

Qualifications

  • Bachelor's degree or equivalent experience in a relevant field (e.g., education, marketing, communications).
  • Experience managing physical or online communities or facilitating training.
  • Strong communication, organisational, time management and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in using digital tools and platforms and knowledge of digital literacy and technology trends.
  • Experience in event planning and coordination.
  • Experience working with communities or affiliation with communities of senior citizens is a plus.
  • Proof of availability to participate fully in the programme 

Additional Information

Please note this is an onsite role to be based in our office in Lagos Nigeria