Community Support Associate: (Digital Literacy Community of Practice)

  • Contract

Company Description

Co-creation Hub is Africa’s leading technology innovation ecosystem builder on a mission to accelerate the application of science, technology and social capital for economic prosperity across Africa.

Our mandate is to build a formidable innovation ecosystem with a deeply rooted network, cultivating strategic partnerships and practical industry know-how that can support entrepreneurs and innovators in building thoughtful, relevant and scalable solutions. From our locations in Lagos, Abuja, Ijebu Ode (in Nigeria), Nairobi (Kenya), Windhoek (Namibia), and Kigali (Rwanda), we have built a vibrant community of over 81,000 people and counting and have supported to a portfolio of over 120 early-stage ventures including Lifebank, Ushahidi, Riby, BudgIT, Stutern, Kopo Kopo, Sendy, mFarm, Wecyclers and many more.

Safe Online with Meta is a digital literacy and online safety campaign targeted at equipping Nigerian citizens with the skills required to use the internet responsibly and safely. The campaign is a collaborative project between Co-Creation Hub and Meta designed to advocate for the safe and responsible use of digital platforms. In 4 years, the program has effectively trained over 75,000 participants, including learners, teachers, school leaders, parents, youths, and stakeholders from various organisations.

The Safe Online with Meta Campaign focuses on three pillars;

  • The Digital Literacy Community of Practice (COP): A virtual community of cybersecurity and online safety experts and enthusiasts curated to leverage the power of groups, networks and communities to amplify the Safe Online with Meta Campaign on safe and responsible use of the internet.
  • The Campus Ambassadors Programme: this component of the programme targets undergraduates in higher education institutions, empowering them with digital skills and online safety skills through various activation and training programmes.
  • Dignified: provides digital literacy and online safety training to senior citizens aged 50 and above both physically and virtually.

Job Description

Job Duties and Responsibilities

  • Stakeholder mapping of 50 relevant organisations to be onboarded to the Digital Literacy Community of Practice (COP).
  • Identify and implement relevant activation programmes for the selected organisations togive the decision-makers an idea of what the COP is about and its benefit to them.
  • Work with the Project Manager and Monitoring and Evaluation Team to design and disseminate surveys from the COP.
  • Work with the Learning Development team to facilitate train-the-trainer sessions for COP member organisations.
  • Design and implement an engagement calendar for the virtual COP.
  • Identify focus activities for the various groups in the COP and liaise with the Learning Development Team to curate specific engagement plans.
  • Submit a weekly and monthly engagement report detailing training for organisations in your portfolio, outputs and outcomes of COP engagement and other duties assigned by the programme manager.

Qualifications

To ensure we onboard the right fit of educators for this campaign;

  • Bachelor's degree or equivalent experience in a relevant field (e.g., education, marketing, communications).
  • Strong communication, organisational, time management and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in using digital tools and platforms and knowledge of digital literacy and technology trends.
  • Individuals with a strong influence among young people and organisations with access to or affiliation with professional communities.
  • Proof of availability to participate fully in the programme from 

Additional Information

Please note this is an onsite role to be based in our office in Lagos Nigeria