Co-creation Hub is Africa’s leading technology innovation ecosystem builder on a mission to accelerate the application of science, technology and social capital for economic prosperity across Africa.

Our mandate is to build a formidable innovation ecosystem with a deeply rooted network, cultivating strategic partnerships and practical industry know-how that can support entrepreneurs and innovators in building thoughtful, relevant and scalable solutions. From our locations in Lagos, Abuja, Ijebu Ode (in Nigeria), Nairobi (Kenya) and Kigali (Rwanda), we have built a vibrant community of over 81,000 people and counting and have supported to a portfolio of over 120 early-stage ventures including Lifebank, Ushahidi, Riby, BudgIT, Stutern, Kopo Kopo, Sendy, mFarm, Wecyclers and many more.

Role Purpose Statement

To oversee and manage all the company's digital accounts and consistently measure performance analytics. The Digital Communications Associate will oversee the planning and implementation of digital marketing initiatives that drive overall awareness, reach, and growth.

Key Responsibilities

• Serve as the lead point of contact for all digital marketing communications requests.
• Identify stakeholders’ needs and gaps and develop new and innovative ideas to fill these gaps.  
• Develop optimization strategies that increase digital presence and reach for different projects.
• Maintain consistent brand messaging throughout all platforms and identify trends and insights to optimize communications performance.
• Analyze communication strategies, identify strategic weaknesses, and make recommendations for improvements
• Plan and implement digital campaigns to build communities online.
• Interact with stakeholders via the company's social media accounts and identify trends in customer interactions.
• Set key performance indicators (KPIs) for campaigns, such as targets for conversion, and measure a campaign's performance against the KPIs.
• Create reports to track the company’s growth across digital platforms.
• Collaborate to create well-structured content, meeting deadlines and following style specifications for online and print publications.
• Develop trusted advisor relationships with key account stakeholders.
• Ensure the timely and successful implementation of strategies according to customer needs and objectives.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Perform other duties as assigned by the Communications Lead.

• Bachelor’s degree or Higher Diploma in Communications, Public Relations, Marketing, Business Management, or relevant field with 5 years’ experience
• Solid experience with CRM, digital marketing, and social media software
• Well-developed organizational, IT and administrative skills
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
• Experience delivering solutions to digital marketing communication needs.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Ability to research and understand complex subject matters to produce succinct, engaging copy for different audiences.
• Effective interpersonal skills and ability to work on own initiative within set guidelines and as part of a team. 
• The ability to build relationships and influence others based on sound professional knowledge. 
• Excellent listening, negotiation, and presentation abilities.
• Strong verbal and written communication skills.

What we offer

• Paid time off
• Healthcare coverage
• A highly collaborative team environment that will support your professional and personal growth
• Work alongside great talent.
• A culture of learning and innovation. 
• Opportunities for career growth and training.
• Interaction with industry leaders and forward-thinking people. 
• A chance to make a social difference.
• Overall fun company.