CloudMoyo is the global partner of choice for digital solutions at the intersection of cloud and AI. We empower customers to transform with resilience by innovating with apps at litespeed, democratizing data, and infusing artificial intelligence in business operations. Our solutions are delivered across a variety of flexible engagement models to drive customer value. Our FastTracktoValue™ customer-focused methodology is proven to accelerate vision-to-value. We’re on a mission to help enterprises juggle the challenges of cloud data architecture and embrace the value of using data to drive business outcomes. As a Microsoft Gold Partner, we take a holistic approach to empowering businesses to move to the cloud by assessing their existing business infrastructure and deploying solutions for moving the different functions to a cloud-based system. CloudMoyo is recognized by Seattle Business Magazine as a “Top Company to Work For” for the fourth consecutive year and ranked No. 1 in 2023.

The Client Engagement Manager (CEM) is responsible for driving sales from existing accounts. The CEM acts as an extension of the Customer, being a proactive evangelist within CloudMoyo and the Customer to accomplish defined objectives (adoption/usage, KPIs, product expansion). The ideal candidate is one with sales aptitude, relationship building skills, technical bent of mind and a consultative sales approach.

Responsibilities:

• Drive more revenue from existing accounts by upselling and cross selling
• Develop and/or expand relationships within customer base.
• Ensure customer expectations and obligations are fulfilled and Customer is a net promoter of CloudMoyo
• Work closely with internal teams: Professional Services, Engineering, etc. to review customer issues, challenges, and success factors
• Understand the needs, requirements and/or pain points of the Customer and propose potential solutions
• Responsible for overall customer satisfaction for the assigned accounts

Required skills

• 13+ years of successful enterprise software sales or account management experience.
• MUST have sales aptitude, relationship building skills, technical bent of mind and a consultative sales approach.
• Ability to identify & create new sales opportunities and manage complex sales cycle.
• Must have experience with managing accounts for a services organization.
• Experience in managing large Fortune 500 engagements
• Ability to develop executive level (CxO) relationships, and lead strategic initiatives with customer, and present value proposition to C-level executives
• Experience in managing enterprise accounts, generating pipeline to grow wallet share at customers, and revenue forecasts.
• Excellent communication, negotiations and strategic thinking skills
• Bachelor’s degree in engineering or equivalent experience with a keen business sense is required 

Additional Information

• Comprehensive healthcare (including dental and vision) 
• Disability insurance 
• Paid maternity leave 
• Offsite travel opportunities 
• Flexible work hours

Benefits and job perks mentioned above may vary depending on your employment type with CloudMoyo and the country in which you are working.

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CloudMoyo is not open to 3rd party solicitation or resumes for our posted FTE positions. Resumes received from 3rd party agencies that are unsolicited will be considered complimentary.

CloudMoyo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. CloudMoyo complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

All your information will be kept confidential according to EEO guidelines.