Who we are

We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm’s global standards with in-depth local expertise.

Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That’s why we’re so proud of our inclusive, friendly, and team-based approach to work.

Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them.

You’ll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across all of our teams.

Whichever area of the business you join, you’ll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet.

Hybrid Working

This role follows our 'balanced' hybrid working approach and as long as business needs allow, you will be supported to work in a hybrid way with the expectation of working from the office for a minimum of 50% of your time.

The Role

The Global Programme Group (GPG) works with the Firm's leadership to shape and deliver the Firm's strategy as part of an orchestrated programme of change.

The Business Analyst role sits within the GPG function charged with setting the scene for change to enable the fast and accurate delivery of Business benefits through the GPG programme of change. This function adds value through the attitude, knowledge, skills and experience of its staff.

The role of the Business Analyst is primarily focused on the elicitation, analysis, communication and validation of the requirements for changes to business information systems, policies and associated processes. The initial project envisaged for this role will be to perform the Business Analyst role within a significant strategic global project for Clifford Chance.

Key Accountabilities

The role incumbent will be responsible for delivering holistic business solutions utilizing the full project lifecycle with a primary focus on business value and benefit realisation. The following accountabilities will be held:

• Undertake business analysis across the breadth of Clifford Chance business areas;
• Analyze and implement integrated system and operational process changes;
• Assist the Senior Business Analysts in gathering, validating and documenting various system information needs;
• Assist senior business stakeholders make informed decisions about which initiatives to progress and how to tackle the initiatives;
• Maintain and verify requirements specifications accordingly;
• Facilitating and running both internal and external workshops;
• Consideration of the impacts on existing processes and systems including the risks associated with suggested changes;
• Guide and manage multiple stakeholders across multiple departments and/or regions through the agreement and delivery of the change;
• Understand business problems and opportunities in the perspective of the requirements and recommend solutions that enable the business to achieve its goals;
• Clearly articulate and document business needs/problems framed in the context of the firm's strategy;
• Obtain buy-in and agreement of the business need and the proposed solution from stakeholders and the project team ensuring centrally driven initiatives are implemented in a pragmatic and practical manner;
• Act as a liaison among stakeholders to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems;
• Support the GPG programme and project managers in developing business requirements and building robust project business cases;
• Support all members of the GPG in conducting business analysis activities including documenting processes, identifying and analyzing solutions and understanding the impact of changes;
• Ensure compliance with all internal Clifford Chance policies, procedures and regulations;
• Support the development of communication plans in line with the solution delivery; and
• Contribute to the GPG lessons learned and organisational learning processes.

Skills, Knowledge & Experience

The role incumbent will possess the following skills and knowledge, preferably practiced in a law firm or other similar professional services company:

• Demonstrable experience of understanding business processes and how the processes and IT systems are used to identify needs/problems and solutions;
• Demonstrable ability to work across multiple business units and handle initiatives in new business units with confidence;
• Demonstrable experience of requirements gathering tools/techniques including: user Stories, Use Cases, Process Modelling and workshops/interviews;
• Degree or equivalent;
• Excellent communication skills in order to engage, lead and influence stakeholders at all levels of the business;
• Strong facilitation, negotiation and mediation skills;
• A strong customer centric approach and can lead by example;
• Creative and flexible approach to problem solving;
• Cultural sensitivity and awareness in dealing with global customers and suppliers;
• Good time management skills, excellent teamwork, motivation and attention to detail;
• BCS Business Analysis or other recognised business analysis qualification; and
• Experience of working with Prince2, MSP, Agile Project Management or other recognised project management techniques;

Client Focus

At Clifford Chance, we believe in bringing the client - both internal and external - to the centre of everything we do. To do this we need to understand, anticipate and fulfill the unique needs and expectations of each client.  We call this "Client Focus" and to help deliver this core part of our business strategy, we want to recruit people who not only excel in their field but who are also client focused.

We are looking for people who:

• Can demonstrate a keen interest and enthusiasm to understand their clients' priorities;
• Are self-starters but also team players ready to help others and contribute to the overall success;
• Listen, question and deliver; and
• Are reliable and responsive, who can put the needs of the client first.

In short, we are looking for people who are motivated by client satisfaction and who strive to exceed the expectations of their clients.

Equal opportunities statement

At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.

We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age.  This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.

Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm. 

Find out more about our inclusive culture here.

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