Linux Technical Support Engineer

  • S Colorado Blvd, Denver, CO, USA
  • Full-time

Company Description

ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. ClientSolv Technologies is a woman-owned and operated company that is certified as a WMBE, 8a firm by the Federal government's Small Business Administration.

 

Job Description

We are seeking a Linux Technical Support professional for a full time/ direct hire role in Denver, CO.  In this role, you will be assisting customers with their IT services, to include:  networking, security, applications, OS (Linux with some Windows), storage/backup, and virtual servers (possibly some cloud).   Additional responsibilities include: 

  • Leads in the identification of critical functions for IT infrastructure and support
  • Defines and documents contingency and disaster recovery procedures.
  • Creates and tests plans for operating in a remote back-up environment.
  • Performs Technical Support at the Tier II/Tier III level
  • Assist in resolution with escalations
  • Provide remote support for a myriad of Technical Support requests
  • Provide training to clients in the use of system and applications as related to IT

Qualifications

Associate’s Degree/College Diploma in Information Technology or equivalent work experience.

Four years of experience in the following areas:

  • IT Technologies such as Windows, Linux, storage, software development practices, databases practices, VMware, Veeam.
  • Hardware technologies, such as Enterprise network switching, NAS DAS SAN storage solutions, Wireless networking, Firewalls.
  • Operating, testing, planning, configuring, installing, troubleshooting
  • Experience with ticketing systems- Connectwise preferred
  • Knowledge in LEAN methodologies
  • Knowledge of Agile methodologies
  • Knowledge in data analysis and interest in analytical work

Additional Information

This role offers flexibility, a good work life balance, benefits (once full time), and employee perks such as: vacation account funding and paid gym membership.  This role will be onsite in Denver, CO (near Cherry Creek) and will be a full time/direct hire.