Call Centre Sales Agents ([email protected])

  • Brooklyn, Pretoria, 0181, South Africa
  • Full-time

Company Description

We are looking for Call Center Sales Agents that will be the liaison between our client's company and it's current and potential customers. The successful candidate must be able to work under pressure, be sales drive, good work ethic, and will be able to accept ownership for effectivbely solving customer issues, complaints and inquiries, keeping customer satisfaction at the core of every decision and behaviour.

PLEASE NOTE THAT IT IS A COMMISSION ONLY POSITION

Job Description

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication "scripts" when handling different topics 
  • Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives 
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by doing the extra mile
  • Keep records of all conversations in the call centre database in a comprehensive way
  • Frequently attend training to improve knowledge and performance levels
  • Meet personal / team quantitive and qualitative targets  

Qualifications

  • Minimum Grade 12;
  • Must have a Regulatory Exams (RE5) Certificate 
  • Minimum 1-2 years’ work experience in a call centre sales environment (preferably financial services call centre);
  • Excellent interpersonal skills;
  • Outgoing, professional and presentable;
  • Motivated, independent and energetic

Additional Information

Salary: Commission only (Earning potential R3 000 - R12 000 per month)

 

If you struggle to upload your cv please visit our website at www.clearleaf.co.za. Click on Jobs Available, the position you are interested in and click on I'm Interested and upload your cv to apply for the position. 

Alternatively email your cv to the email address on our website. 

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