A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. 
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What We Offer:
•    Impact - The work you do here matters to millions. 
•    Growth - Philadelphia is growing, why not grow with it? 
•    Diversity & Inclusion - Find a career in a place where everyone belongs.
•    Benefits - We care about your well-being.
 

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

The Enterprise Data Services (EDS) group, within the Office of the Chief Digital Officer (OCDO), oversees the data architecture, data integration, data warehousing, data quality assurance, and business intelligence for the Department of Behavioral Health and Intellectual disAbility Services (DBHIDS).

The EDS group is seeking a Behavioral Health Data and Information Analyst to support in documenting and updating information regarding data systems and business processes used by the Behavioral Health Division (BHD) within DBHIDS, with a focus on supporting the Philadelphia Crisis Line (PCL) unit. This position will be responsible for leveraging data to provide valuable insights and contribute to informed decision-making within the organization.

Duties and Responsibilities:
•    Analyze data using statistical methods and data analysis tools.
•    Identify patterns, trends, and correlations within the data.
•    Clean and preprocess data to address inconsistencies, errors, and missing values.
•    Adhere to data governance policies and standards.
•    Maintain comprehensive documentation to facilitate knowledge sharing.
•    Interpret data findings to provide actionable insights and recommendations.
•    Collaborate with stakeholders to understand business implications of data analysis.
•    Prepare and deliver regular reports based on data analysis.
•    Use visualization tools to present findings in a clear and understandable manner.
•    Provide data-driven solutions to improve processes and decision-making.
•    Support in the collection of data in any necessary data systems.
•    Performs other duties as assigned.

Skills Required:
•    Ability to use computer software packages, including but not limited to: Microsoft Office and advanced understanding of Excel
•    Excellent quantitative and data analysis skills
•    Ability to initiate and drive projects to completion, with minimal guidance.
•    Extremely strong attention to detail and accuracy
•    Strong knowledge and experience with statistics, research and analysis
•    Excellent written and verbal communication skills with the ability to collaborate and work with others
•    Ability to prioritize and respond to requests with speed and agility
•    Ability to effectively communicate theoretical and analytical concepts and findings, both oral and written
•    Knowledge of principles, practices and procedures used in preparing annual public and private program reports
•    Ability to translate complicated data into useful information
•    Awareness in behavioral health services

All candidates MUST possess the following: Completion of a bachelor’s degree program at an accredited college or university in the social or behavioral sciences, education, public health, public administration, information management, or related field of study. Experience with performing data analytics, modeling and statistical analyses.

Salary Range: $65,000 - $75,000

Starting salary to be determined based on experience and qualifications.

Important: To apply, candidates must provide a cover letter and a resume.

Discover the Perks of Being a City of Philadelphia Employee:
•    We offer Comprehensive health coverage for employees and their eligible dependents
•    Our wellness program offers eligibility into the discounted medical plan
•    Employees receive paid vacation, sick leave, and holidays
•    Generous retirement savings options are available
•    Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
•    Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails.
•    Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected].