Same Day Work and Pay Program Manager

  • Full-time
  • Minimum Education Required: High School/GED

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

  • Impact - The work you do here matters to millions. 
  • Growth - Philadelphia is growing, why not grow with it? 
  • Diversity & Inclusion - Find a career in a place where everyone belongs.
  • Benefits - We care about your well-being.

Agency Description

The Office of Community Empowerment and Opportunity (CEO) provides leadership on issues of economic justice by advancing racial equity and inclusive growth to ensure that all Philadelphians share in the city’s prosperous future and by alleviating the immediate impact of poverty on individuals, families and communities.  CEO is Philadelphia’s Community Action Agency (CAA); CAAs are private or public agencies created by the 1964 Economic Opportunity Act and federally designated to receive Community Services Block Grant (CSBG) funding. 

Guiding Principles (We believe…)  

  • The people of Philadelphia deserve the opportunity to live happy, healthy, full lives.  

  • City Government should both recognize its culpability in creating and sustaining inequity and aspire to its responsibility to provide opportunities, represent the best interests, and promote the well-being of all residents.  

  • People can offer meaningful insights into both personal experiences and how systems around them function.  

  • Poverty is a deliberately created systemic issue and city government can lead in calling for justice and dismantling the barriers that often prevent opportunities.  

Values (How we work)  

  • Dignity: We actively respect our individual colleagues and people in the community.  

  • Inclusivity: Our work is more beneficial, valuable, and valid when our full range of experiences, knowledge, and skills can contribute.  

  • Persistence: We recognize the challenges inherent in this work, and when we get discouraged, we find ways to be resilient, lift each other up, and push forward.  

  • Accountability: We are transparent and honest about our plans, our actions, and our results.  

  • Honesty: We create a space to have healthy, honest dialogues about systems, people, and misconceptions and then communicate truthfully.  

 

Job Description

Position Summary 

The Same Day Work and Pay (SDWP) program provides low-barrier, short-term work opportunities for individuals experiencing economic instability. SDWP provides Philadelphians with the opportunity to earn $50 - $100 for a day's work and makes Philadelphia safer, cleaner, greener with economic opportunity for all by beautifying neighborhoods through public art, corridor cleanups, and more. The program offers a connection for people seeking additional resources, including public benefits, medical care, and pathways to longer-term employment opportunities. SDWP serves a unique and important role in Philadelphia’s workforce development ecosystem. It is a core program within CEO’s Workforce Strategies portfolio.  

The Same Day Work and Pay (SDWP) Program Manager leads Same Day Work and Pay initiatives, setting goals in collaboration with the Workforce Strategies Director, implementing initiatives, and developing and managing a portfolio of SDWP program providers to achieve program outcomes. The Manager convenes the City’s SDWP Community of Practice, bringing various partners together to share best practices, troubleshoot concerns, and advocate for the needs of participants and the community.  

The Same Day Work and Pay Program Manager is responsible for prospecting partners with a mutual understanding of the decentralized, community-driven community of practice model (CoP) to provide an immediate entry-point to employment needs and connections to workforce development and resource supports to serve participants equitably and holistically. The Same Day Work and Pay Program Manager will maintain and foster these partnerships through close partner management and ongoing engagement strategies. 

In collaboration with other relevant teams across the organization (Workforce, Economic Mobility, Benefits Access, Data & Research, etc.), this position will support CEO’s strategic framework and projects. This position will support the design and implementation of SDWP opportunities with the objective of serving as an on-ramp to meet interested participants’ longer-term needs and goals. This position will plan, oversee and be familiar with upward economic mobility initiatives and share information for SDWP partners that will spur employment and resource pipelines for those who are seeking employment and economic stability. A critical responsibility of this position will be to serve as the arbiter of quality, ensuring projects are scalable and attractive to Philadelphia residents. 

A successful candidate for this position can operate effectively in a dynamic, fast-paced government department; understands the power of team building internally and with cross-sector partners; and has a passion for helping Philadelphians connect to pathways towards economic mobility.  

 

 

Essential Functions 

  • Advance Same Day Work and Pay programming in the city, building on the strategic plan and incorporating the needs of the participant population. 

  • Support the strategic direction and set annual goals to ensure successful program systems, operations, and outcomes. 

  • Provide direction, support, and supervision to the SDWP team to effectively implement program work. 

  • Convene the SDWP Community of Practice (CoP), consisting of SDWP program providers and community partners and help build capacity through CoP-wide trainings and resources. 

  • Cultivate existing partner relationships and develop new relationships with prospective partners to ensure the delivery of high-quality and diversified work opportunities and support services that advance economic mobility. 

  • Lead contracting and selection processes for expansion and maintenance of SDWP and partnerships.  

  • Oversee onboarding new partners, providing technical assistance, and implementing active contract management to achieve program and organizational goals. 

  • Engage in program advocacy and communication with stakeholders at various levels to increase awareness of program impact and opportunities, including fundraising. 

  • Coordinate with City departments and collaborate with workforce organizations, educational institutions, and other community-based organizations to develop pathways for participants after their SDWP experience.  

  • In partnership with CEO’s Fiscal, Contracts, and Data & Research teams, engage in regular program oversight, monitoring, and evaluation. 

  • Other duties as assigned.   

 

Competencies, Knowledge, Skills and Abilities 

 

  • Commitment to serving Philadelphians, addressing barriers, and supporting pathways to economic mobility. 

  • Outstanding verbal and written communication skills.  

  • Effective leadership skills to manage team workloads and support team growth and development. 

  • Ability to engage effectively with partners and build strong relationships.   

  • Demonstrated project management skills, with ability to manage time efficiently and meet deadlines.   

  • Knowledge of the Community of Practice and collective impact model and implementation. 

  • Willingness to grow, learn, and incorporate new knowledge into work streams. 

  • Strong analytical skills, business sensibilities, and attention to bottom line results. 

  • Able to operate effectively in a diverse and fast-paced work environment.   

  • Ability to comprehend system wide strategy/vision and communicate it to stakeholders.   

  • Ability to generate ideas for program improvements, set goals, and move ideas and vision to implementation successfully.   

  • Ability to travel to various locations throughout the city.   

  • Proficiency in Office 365, SharePoint, and comfort with learning other applications. 

Qualifications

  • 5-7 years of experience in program development and management, specifically in workforce development, human services, or non profit sectors. An equivalent combination of related education and professional experience may be considered. 

  • Demonstrated experience in identifying, cultivating, and maintaining strategic partnerships with community partners, government offices, and/or private employers to expand program impact.  

  •  

  • Minimum of 2 years leading and supervising a team to achieve outcomes while fostering a positive and productive work environment. 

  • Experience managing multiple projects on-time and on-budget. 

  • Knowledge of contracting processes including drafting scopes of work, negotiating terms, and monitoring performance strongly preferred. 

 

Supervisory Responsibilities  

  • Same Day Work and Pay Program Specialist  

  • Same Day Work and Pay Engagement Manager 

 

Other Specialties, Certifications, Physical Requirements, and Work Conditions  

  • Regular, in-person attendance is required.  

  • Program site visits and occasional event attendance, including occasional evening and weekend activities, are required. 

  • Successful candidate must be a city of Philadelphia resident within six months of hire. 

Additional Information

TO APPLY: Interested candidates must submit a cover letter and resume.

Salary Range: $75,000- $80,000

Discover the Perks of Being a City of Philadelphia Employee:

  • Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
  • Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
  • We offer Comprehensive health coverage for employees and their eligible dependents.
  • Our wellness program offers eligibility into the discounted medical plan
  • Employees receive paid vacation, sick leave, and holidays
  • Generous retirement savings options are available
  • Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
  • Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected].

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx