A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Office of Emergency Management (OEM) leads a collaborative emergency management program that engages the public, all levels of government, non-profit organizations, and the private sector to prepare and plan for emergencies and disasters. Through an integrated emergency management program, OEM works to mitigate, plan, and prepare for emergencies; educate the public about preparedness; coordinate emergency response and recovery efforts; and develop tools and resources to support the overall preparedness of the City of Philadelphia.

All OEM personnel must be City residents within six months of hire and are required to serve periodically in an on-call capacity on field response teams. OEM staff also periodically work during non-business hours for extended periods of time, as needed in a field environment, and during activations of Philadelphia’s Emergency Operations Center (EOC).

OEM is seeking a Community Resilience Coordinator. Candidates for this position should possess a strong desire to work in a team-oriented, fast-paced, professional public safety environment, and a willingness to serve the public in the sixth largest city in the nation. The Community Resilience Coordinator reports to the Community Engagement & Constituent Services Program Manager.  The successful candidate for this position will demonstrate the capacity to manage multiple complex projects simultaneously, think and communicate clearly, develop, and maintain professional interpersonal relationships, and is self-motivated, inquisitive, and adept at working with diverse groups.

The Community Resilience Coordinator is responsible for supporting the preparedness and education of Philadelphia on potential emergencies and local hazards by utilizing equitable engagement strategies and by maintaining  the Ready Philadelphia public education campaign with community outreach materials; Personal and Family Emergency Preparedness Workshops; Business Continuity Workshops; Youth Programs and Activities; and Vulnerable Populations Workshops. This position will also support long term/unmet needs committee meetings and projects.

Essential Functions

Under the direction of the Community Engagement & Constituent Services Program Manager, the  Community Resilience Coordinator is responsible for a range of activities including, but not limited to the following:

• Coordinate and delivery the Ready Philadelphia public education campaign with community outreach  materials, Personal and Family Emergency Preparedness Workshops, Business Continuity Workshops, youth programs and activities and vulnerable populations Workshops
• Provide community education to encourage households to obtain risk appropriate insurance
• Represents the Office of Emergency Management at community meetings, civic associations, other public meetings, and professional associations
• Serve in an on-call capacity to work during non-business hours for extended periods of time in a field environment and during activations of Philadelphia’s Emergency Operations Center (EOC). 
• Performing other work as required

Competencies, Knowledge, Skills and Abilities

• Effective oral and written communication skills.
• Strong interpersonal, leadership, and negotiation skills.
• Ability to work independently.
• Strong interest in emergency management
• Ability to function professionally in rapidly changing and stressful environments
• Ability to maintain effective working relationships and develop partnerships
• Ability to multitask effectively
• Ability to coordinate diverse groups toward a common goal
• Ability to complete tasks and projects on schedule
• Proficiency with Microsoft Office software (Word, PowerPoint, Excel)
• Ability to learn new online software

Work-Life

Working hours are generally 37.5 hours per week. Our team is currently hybrid with both virtual and in-office days, however the position can opt to come in the office each day if desired. OEM personnel will be required to serve in an on-call capacity which may require work outside of typical business hours, for extended periods of time, during states of emergency, in a field environment, in the 24/7 watch center, and during activations of Philadelphia’s Emergency Operations Center (EOC). Example environments include but are not limited to scenes where materials are on fire, around compromised utilities, around compromised structures, near hazardous materials storage that may be compromised, in congregate living settings, in/near crowds, near downed vegetation or other debris, or near flooding and water-damaged materials. All work will be performed while donning a level of personal protective equipment recommended by the incident safety officer and that you are trained on. Example tasks include working at a computer, observing and documenting conditions, staffing an incident command post, communicating with responders or survivors, operating vehicles up to your licensed class, staffing facilities for survivors, transporting materials, being near a site where a serious injury or loss of life has occurred, sitting, standing, walking, climbing, crawling, or lifting/carrying materials. OEM personnel are essential workers.

Education and Experience

• Completion of a bachelor’s degree in a related field from an accredited college preferred
• Experience working within an emergency management or other public safety organization is preferred
• Familiarity with the City of Philadelphia
• Experience interpreting and executing federal and state guidance is preferred
• Experience coordinating large groups in collaborative, long-term, and recurring efforts
• An equivalent combination of education and experience in a related field will be considered with approval by OEM and the Office of Human Resource.
• Ability to physically perform the duties and work in the environmental conditions required of this position
• Ability to obtain a security clearance

• Knowledge of emergency management best practices and frameworks is preferred

Licenses, Registrations, and Certification

• Successful completion of FEMA Independent Study courses (IS 100.a, 200.a, 700.a, and 800.b) within first month of appointment.

ADDITIONAL REQUIREMENTS

• Work may entail nights, weekends, and holidays.
• OEM personnel are essential, and work during states of emergency or other city closures.
• OEM personnel are required to serve periodically in an on-call capacity which may require the following conditions of work: work outside of typical business hours or for extended periods of time; work during states of emergency; work in a field environment, in a 24/7 watch center, or during activations of Philadelphia’s Emergency Operations Center (EOC). Example on-call work environments include, but are not limited to, scenes with the following conditions: materials that are on fire; utilities that are compromised; compromised structures; scenes near hazardous materials storage that may be compromised; scenes in congregate living settings, or in or near crowds; scenes near downed vegetation or other debris; or scenes near flooding and water-damaged materials. All work is performed while donning a level of personal protective equipment that 1) is recommended by the incident safety officer and 2) for which OEM personnel have received training. Example on-call response tasks include, but are not limited to, the following: working at a computer or with a portable tablet; observing and documenting conditions remotely or in the field; staffing an incident command post; communicating with responders or survivors; operating vehicles up to your licensed class; staffing facilities for survivors; transporting materials; being near a site where a serious injury or loss of life has occurred; sitting, standing, walking, climbing, crawling, or lifting or carrying materials.
• During times of disaster, work assignments, schedules, and reporting structures may be altered to meet the incident objectives.
• Ability to physically perform the duties during and outside of normal business hours while in or outdoors
• Full-time residency within the City of Philadelphia geographic boundaries required within six months of hire.  There are no exceptions to this policy.

TO APPLY: Interested candidates must submit a cover letter and resume.

Salary Range: Commensurate with experience; starting at $62,500

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 6 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that  are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected].

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx