A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Office of Community Empowerment and Opportunity (CEO) provides leadership on issues of economic justice by advancing racial equity and inclusive growth to ensure that all Philadelphians share in the city’s prosperous future and by alleviating the immediate impact of poverty on individuals, families and communities.  CEO is Philadelphia’s Community Action Agency (CAA); CAAs are private or public agencies created by the 1964 Economic Opportunity Act and federally designated to receive Community Services Block Grant (CSBG) funding.

Guiding Principles (We believe…)

• The people of Philadelphia deserve the opportunity to live happy, healthy, full lives. 
• City Government should both recognize its culpability in creating and sustaining inequity and aspire to its responsibility to provide opportunities, represent the best interests, and promote the well-being of all residents. 
• People can offer meaningful insights into both personal experiences and how systems around them function. 
• Poverty is a deliberately created systemic issue and city government can lead in calling for justice and dismantling the barriers that often prevent opportunities. 

Values (How we work)

• Dignity: We actively respect our individual colleagues and people in the community.
• Inclusivity: Our work is more beneficial, valuable, and valid when our full range of experiences, knowledge, and skills can contribute.
• Persistence: We recognize the challenges inherent in this work, and when we get discouraged, we find ways to be resilient, lift each other up, and push forward.
• Accountability: We are transparent and honest about our plans, our actions, and our results.
• Honesty: We create a space to have healthy, honest dialogues about systems, people, and misconceptions and then communicate truthfully.

The Engagement Partnerships team provides partners with support in equitable engagement practices through training, consulting, convening partners and administering engagement support systems to City departments, community leaders and groups, nonprofits and AmeriCorps programs. The Engagement Consulting Manager will develop and lead the strategy for engagement consulting with city staff and CEO partners.

Essential Functions

Lead the management of consulting with external and internal partners around equitable engagement

• Develop a strategy and standard materials for consultations with external and internal partners, including an assessment to determine which tools and trainings could best support them
• Develop standards for recording partners’ needs and interest and communicating requests for support to the Engagement Partnerships team
• Align all consulting materials and processes to the Equitable Engagement toolkit principals.
• Assess and record partners’ engagement needs
• Plan for partner retention, reengagement, and escalation
• Manage high-priority requests from partners
• Supervise, support, and build the capacity of the Support Systems Engagement Coordinator and Engagement Consulting Coordinator

Connect consulting partners to additional resources and CEO staff supports to improve their equitable engagement

• Communicate expectations for partners in setting up consulting agreements and work with CEO teams to manage any formal contracts or MOUs
• Track progress/status of consulting projects across team
• Oversee the strategy of engagement of NGP VAN and peer to peer texting tool and communicate strategy with CEO’s data team
• Connect City partners who wish to engage with NGP VAN and peer-to-peer texting services with CEO’s data team

Develop long term strategy around the sustainability of consulting projects

• Develop relationships and partnerships that support the objectives to enhance equitable engagement practices across our audiences
• Develop and maintain relationships with potential partners/funders

Implement and enact strategy for VolunteerMatch/Mayor’s Volunteer Portal and the AmeriCorps Financial Empowerment Services

• Maintain the process and standards of the VolunteerMatch/ Mayor’s Volunteer Portal and AmeriCorps Financial Empowerment Services
• Develop partnerships and additional resources to support and expand Mayor’s Volunteer Portal and the AmeriCorps Financial Empowerment Services
• Other duties as assigned

Competencies, Knowledge, Skills and Abilities

• Three to five years of full-time or equivalent part-time experience managing equity-centered culture change projects in complex community-based or institutional organizations.
• Three to five years of experience with community engagement or consulting experience.
• Experience working with AmeriCorps or national service programs
• Experience working with diverse internal and external stakeholders
• Action oriented; an individual not afraid to roll up their sleeves and get into the details of the operation.
• Ability to operationalize a shared vision
• Excellent time management skills with capacity to work simultaneously on multiple tasks and projects and deliver on deadline.

• Comfort working with data and digital systems

Work-Life

Working hours are generally 37.5 hours per week. Our team is currently hybrid with both virtual and in-office days, however the position can opt to come in the office each day if desired

• 3-5 years experience in project/program management
• 3-5 years experience with community engagement or consulting
• Experience, familiarity and comfort with starting new projects/initiatives
• Experience launching and managing new programs

Supervisory Responsibilities

•  Responsible for the supervision of the Engagement Support Systems Coordinator and Engagement Consulting Coordinator

Other Specialties, Certifications, Physical Requirements, and Work Conditions

• Regular, predictable attendance is required
• Successful candidate must be a city of Philadelphia resident within six months of hire

TO APPLY: Interested candidates must submit a resume and references.

Salary Range: $65,000 - $72,000

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 6 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that  are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected].

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx