A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Office of Emergency Management (OEM) works to mitigate, plan, and prepare for emergencies; educate the public about preparedness; coordinate emergency response and recovery efforts; and develop tools and resources to support the overall preparedness of the City of Philadelphia.

OEM is seeking City Services Preparedness Program Manager to coordinate the development of the City of Philadelphia’s continuity plans and processes, considering essential functions, lines of succession, how critical applications and vital resources will be safeguarded, and alternate operating capability and functions. Candidates should possess a strong desire to work in a team-oriented, fast paced, flexible, professional public-safety environment, and a willingness to serve the public in the sixth largest city in the nation. The ideal candidate is self-motivated, inquisitive, and adept at working with diverse groups.

Essential Functions

Under the direction of the Deputy Director, the City Services Preparedness Manager is responsible for a range of activities including, but not limited to, the activities below:

• Overall coordination of the City’s Continuity of Operations / Government Planning (COOP) efforts, including developing plans that are consistent with best practices, and identifying gaps and resource constraints that may hamper COOP implementation.
• Consultation on risk and vulnerability assessments for City facilities and systems
• Development of COOP planning templates for City departments
• Development of interagency training across multiple departments
• Integration of departmental COOP plans into a Citywide services preparedness framework
• Supervise the work of one planning coordinator whose portfolio includes COOP and cyber incident management planning 
• Identify policy solutions to improve resilience (i.e. remote work, flexible space, public/private partnerships, etc.)
• Work with departments to identify alternate staffing models for critical functions
• Provide updates to senior leadership on COOP status
• Conducting special projects and performing other work as required

Competencies

• Strong interpersonal skills
• Effective oral and written communication skills
• Strong leadership and negotiation skills
• Professional conduct and accountability
• Proven time-management skills
• Ability to work independently
• Ability to maintain confidentiality and to establish a “need to know” with partners

Knowledge, Skills and Abilities

• Ability to multitask effectively.
• Ability to maintain effective working relationships and develop partnerships.
• Ability to coordinate diverse groups toward a common goal.
• Ability to complete tasks and projects in a timely manner.
• Ability to contribute and coordinate work in a team.
• Ability to interpret federal and state emergency management requirements and regulations.
• Proficiency with Microsoft Office software (Word, PowerPoint, Excel, Access, Outlook) required, and ability to use other web and software-based platforms for analysis, and information collection and submission preferred.

Work - Life

Working hours are generally 37.5 hours per week. Our team is currently hybrid with both virtual and in-office days, however the position can opt to come in the office each day if desired.

• OEM personnel will be required to serve in an on-call capacity to work during non-business hours for extended periods of time in a field environment and during activations of Philadelphia’s Emergency Operations Center (EOC).  Example environments include but are not limited to scenes where materials are on fire, around compromised utilities, around compromised structures, near hazardous materials storage that may be compromised, in congregate living settings, in/near crowds, near downed vegetation or other debris, or near flooding and water-damaged materials. All work will be performed while donning a level of personal protective equipment recommended by the incident safety officer and that you are trained on. Example tasks include working at a computer, observing and documenting conditions, staffing an incident command post, communicating with responders or survivors, operating vehicles up to your licensed class, staffing facilities for survivors, transporting materials, being near a site where a serious injury or loss of life has occurred, sitting, standing, walking, climbing, crawling, or lifting/carrying materials. OEM personnel are essential workers.
• Ability to physically perform the duties during and outside of normal business hours.

Education and Experience

• Completion of a bachelor’s degree in a related field from an accredited college; Master’s degree preferred.
• Experience with business continuity planning and operations is preferred
• Experience working within an emergency management or other public safety organization is preferred.
• Familiarity with the City of Philadelphia is preferred.
• Experience with threats potentially threatening the City’s continuity of operations, including but not limited to cyber disruption, is preferred.
• Experience interpreting and executing federal and state guidance is preferred.
• Experience coordinating large groups in collaborative, long-term, and recurring efforts is preferred.
• An equivalent combination of education and experience in a related field will be considered with approval by OEM and the Office of Human Resources.

Licenses, Registrations, and Certification

• Possession of a valid proper class motor vehicle operator’s license issued by the Commonwealth of Pennsylvania within six months of hire.
• Successful completion of FEMA Independent Study courses (IS 100.a, 200.a, 700.a, and 800.b) within first month of appointment.
• Candidate will have access to secure public safety information.  All selected applicants must undergo and successfully complete a background investigation as a condition of placement in this position.

TO APPLY: Interested candidates must submit a cover letter, resume, and writing sample (showing your ability to write a policy or report-style document).

Salary: $75,000

Did you know?

• We are a Public Service Loan Forgiveness Program qualified employer
• 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
• We offer Comprehensive health coverage for employees and their eligible dependents
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available

*The successful candidate must be a city of Philadelphia resident within six months of hire. There are no exceptions to this policy.

Please note that effective September 1, 2021 the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19. 

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected].

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx