Senior Director, Data and Analytics

  • Full-time

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

  • Impact - The work you do here matters to millions. 
  • Growth - Philadelphia is growing, why not grow with it? 
  • Diversity & Inclusion - Find a career in a place where everyone belongs.
  • Benefits - We care about your well-being.

Agency Description

The Department of Commerce is the economic catalyst for the City of Philadelphia helping all businesses thrive. Commerce creates equitable wealth building opportunities through strategic investments and ecosystem partnerships to grow quality jobs, build capacity in under-resourced communities, and make it easier to operate a successful business in Philadelphia.

Strategic Priorities:

  • Provide trusted guidance and a simplified process to establish, grow, and operate a business
  • Drive equitable neighborhood revitalization that contributes to vibrant commercial corridors
  • Attract and retain businesses through business resources and strategic investments
  • Connect talent to growth industries and to jobs that pay family-sustaining wages
  • Strive to build wealth in communities of color through more equitable access to capital and contracting opportunities
  • Leverage economic research to drive policy and strategy

Job Description


The Office of Policy & Strategic Initiatives oversees functions needed to support and promote all of the above Commerce Department priorities.  The unit is comprised of the job functions that focus on department-wide strategic initiatives including communications, policy coordination, data collection and analysis, research, report preparation, performance metrics, process improvement, and business advocacy.  The work involves collaborating with teams across the department on special projects and initiatives, and across City government and our many partners as needed.

The Senior Director, Data & Analytics will oversee measurements of Commerce outputs and outcomes and provide quantitative and qualitative analysis to produce data driven reports including those required by legislation and others at the request of the Commerce Director.  The Senior Director will be responsible for capturing and interpreting data from Commerce, City, and external sources to inform strategy, program development, and return on investment. 


  • Data Collection and Analysis
  • Create a measurement framework/dashboard created to utilize a set of lead indicators and identifying KPIs. Maintain weekly unemployment dashboard and make recommendations for future usability and management. Conduct analysis for annual subsidy survey and report.
  • Data wrangling and coordination of Commerce unit data entry for quarterly reporting.
  • Connect with other City departments or outside agencies, such as 311, OEO reporting agencies, small business lenders, etc. and incorporate their data sets into Commerce research suite
  • Using a variety of sources and leveraging partnerships with outside agencies, compile information on small and minority businesses for the purpose of advancing diversity, equity, and inclusion in communities. 
  • Create program evaluation reports on existing Commerce programs to understand outputs, outcomes, performance indicators, and/or return on investment (i.e. demographics of applicants, funds distributed, and how long it takes an applicant to receive funds, impact of awards) 
  • Digital Enablement and Transformation
  • Build capacity within Commerce by improving internal programs and processes via digital tools, including QUICKBASE.
  • Quickbase data maintenance and new projects
  • Utilize ACIS, B2Gnow and other City reporting platforms.
  • Facilitate data integration with the City’s Office of Innovation and Technology.
  • Document additional data needs that would build staff capacity and improve the efficiency of program administration.


In coordination with the Office of Policy & Strategic Initiatives unit staff, prepare and distribute reports required by law and as requested, including but not limited to the OEO Annual Report, Commerce by the Numbers, and the City’s bond socioeconomic disclosure.

Market Research

  • Develop research narratives for Commerce in areas of policy, best practices, competitiveness as compared to other municipalities/states etc.
  • Provide research and content for Commerce’s business attraction and retention efforts.


  • Work with our talented and diverse staff, including a few assigned indirect reports
  • Supervise a small team of direct reports.  Will hire one staff person to start.
  • Active communication and regular meetings with Commerce Leadership in order to collect and understand all relevant data and to promptly share discrepancies and/or opportunities within data reporting.
  • Other duties as required.



  • Bachelor’s degree from an accredited college or university, with major course work in a quantitative subject such as statistics, economics, applied mathematics AND at least 7 years of relevant experience in economic development or business-related settings.  OR a Master’s degree from an accredited college or university, in business administration, statistics or other related fields which has been deemed acceptable by the Office of Human Resources.
  • Ability to extract and compile data from multiple city systems and research platforms in support of requests from within the department.
  • Ability to perform statistical analysis and translate data into charts, tables, and narrative reports that are easily understood by the general public.
  • Ability to prioritize and organize projects to manage to completion.
  • Must be a self-starter with a vision to position the unit for success.
  • Must have excellent analytical, written and verbal communication skills.
  • Proficiency in Microsoft Office suite and other office platforms. Experience with Quickbase and B2GNow and ACIS is a plus.
  • Teamwork, communication, and dedication to the strategic priorities of the City of Philadelphia Commerce Department

Additional Information

TO APPLY: Interested candidates must submit a cover letter and resume.

Salary Range: $97,500 - $105,000

Did you know?

  • We are a Public Service Loan Forgiveness Program qualified employer
  • 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
  • We offer Comprehensive health coverage for employees and their eligible dependents
  • Our wellness program offers eligibility into the discounted medical plan
  • Employees receive paid vacation, sick leave, and holidays
  • Generous retirement savings options are available

*The successful candidate must be a city of Philadelphia resident within six months of hire

Please note that effective September 1, 2021 the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19. 

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected].

For more information, go to: Human Relations Website: