Youth Support Supervisor

  • Full-time

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

  • Impact - The work you do here matters to millions. 
  • Growth - Philadelphia is growing, why not grow with it? 
  • Diversity & Inclusion - Find a career in a place where everyone belongs.
  • Benefits - We care about your well-being.


Agency Description

The Office of Policy and Strategic Initiatives for Criminal Justice and Public Safety strengthens the coordination of the Office of Violence Prevention, Office of Criminal Justice, Office of Reentry Partnerships, and Town Watch Integrated Services into a community-centric dynamic unit. The office is focused on uplifting solutions to reduce violence, enhance the bridge between neighborhoods and City government, as well as amplifies support for returning citizens and families impacted by the criminal justice system, developing, and implementing reforms in an equitable fashion informed by the decades of systemic oppression, racism, and poverty.

Within the Office of Policy and Strategic Initiatives for Criminal Justice and Public Safety, the Office of Criminal Justice (OCJ) advances the Kenney administration’s goals of criminal justice reform by developing partnerships between City agencies, criminal justice partners, nonprofit organizations, and community members. OCJ serves as the mayor’s appointee to Philadelphia County’s Criminal Justice Advisory Board (CJAB) and is the point of contact for various local, state, and federal justice partners.

The Juvenile Assessment Center/Youth Arrest Reform Project is a collaborative project designed to improve outcomes for arrested youth by providing trauma-informed support to youth and families immediately after a child is arrested.  The program will reduce the trauma that youth and families experience during the arrest process with the addition of trauma-informed staff who can explain the arrest process, answer questions, and assist arrested youth and their families in accessing community-based services.

Job Description

Position Summary

The Youth Support Supervisor (YSS) is a Masters level social worker who ensures that communications with arrested youth and their families is developmentally appropriate, trauma informed, and will utilize screening and assessment tools to identify youth who are eligible to be diverted out of the justice system.

The YSS will supervise up to five Youth Support Partners, who are peer specialists with direct experience in the juvenile justice system as youth or guardians.  The Youth Support Supervisor and Youth Support Partners will serve as the primary points of contact for arrested youth and families during the arrest and booking process and will assist families in accessing community-based services and supports. 

Youth Support Supervisors and Partners will be embedded in a Philadelphia Police Division that holds arrested youth in custody during the initial arrest and booking process.  The YSS and YSP will work closely with juvenile probation intake officers to ensure that intake officers have complete information to make initial decisions about whether a child is held in detention or released to family after arrest and will assist families with transportation when required. 

The YSS will ensure that youth and family confidentiality is maintained, and that information received during screenings is recorded accurately.

Essential Functions

  • Supervise the work of Youth Support Partners, provide professional mentoring and support to Youth Support Partners to help them develop skills and expertise.
  • Promote developmentally appropriate, trauma informed practices in interactions with youth and families.
  • Offer suggestions and develop solutions to help promote effective and efficient work processes and innovative programs.  Identify areas where additional services are needed in communities.
  • Assist police operations staff and Youth Support Partners in responses to youth in mental health crisis.
  • Address concerns from youth, family members or police operations staff.
  • Supplement the work of Youth Support Partners through direct service to arrested youth and families:
  • Collect medical and social history information required to properly assess the needs of the youth and family.
  • Conduct screenings and assessments to assist with diversion and service referrals.
  • Communicate with family members of arrested youth, answer questions, and assist with transportation support as needed.
  • Coordinate with intake probation to provide information relevant to decisions to release the child to guardians or hold in detention following arrest.
  • Refer eligible youth to pre-booking diversion staff.
  • Assist families and youth in making appointments and connecting to voluntary community-based services.
  • Maintain high levels of advocacy and member confidentiality.

Competencies, Knowledge, Skills and Abilities

  • Ability to develop, manage and maintain relationships with others. 
  • Ability to work with law enforcement, probation and juvenile justice stakeholders while maintaining role as an advocate for youth.
  • Ability to maintain a collaborative and supportive work environment that encourages growth.
  • Ability to work with people in high-stress and emotional situations.
  • Strong communication skills
  • Excellent documentation skills,
  • Understanding of neighborhoods and communities in Philadelphia and the resources available in Philadelphia communities to help youth and families succeed.
  • Understanding of Adolescent Development and Trauma Informed Practices
  • and culture of each youth and share with their team
  • Ability to work in the evening or on the weekend as needed.
  • Fluency in English required; Spanish or other threshold language preferred.

Qualifications

  • Minimum Education: Masters in Social Work or comparable.
  •  License/Certification:

          ○ Valid Clearances including Criminal Background, Child Abuse and FBI must be received prior to start date

  • Experience working with justice involved youth and their families.  

Additional Information

TO APPLY: Interested candidates must submit a cover letter and resume.

Salary Range: $65,000 - $75,000 

Did you know?

  • We are a Public Service Loan Forgiveness Program qualified employer
  • 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
  • We offer Comprehensive health coverage for employees and their eligible dependents
  • Our wellness program offers eligibility into the discounted medical plan
  • Employees receive paid vacation, sick leave, and holidays
  • Generous retirement savings options are available

*The successful candidate must be a city of Philadelphia resident within six months of hire

Please note that effective September 1, 2021 the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19. 

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected].

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx