A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

This is executive-level work directing the City’s School Crossing Guard Program and other public safety functions of the Streets Department.  The employee is responsible for the direction and effective and efficient management of School Crossing Guard Program operations, including fulfillment of strategic plans and program objectives and optimal utilization and deployment of program staff.  Work includes providing executive leadership and managing operations through subordinate managers and supervisors, overseeing and streamlining daily operations, developing and improving staff performance, effectively managing functions within the program budget, strategically analyzing and implementing the most effective and efficient utilization of staff at traffic intersections, and fostering and maintaining community relations and external communications.  Developing policies, strategic goals and objectives and maintaining positive and effective relationships with internal and external stakeholders are significant aspects of the work.

About the School Crossing Guard Program

School crossing guards contribute to the success of Philadelphia students and are important to school communities. Schools serving grades K-5 can request crossing guards for intersections within two blocks of the school. This program will begin operations in the Streets Department for the first time in 2022 – 2023 school year.

Key Areas of Responsibility

• Directs the establishment of strategic plans and goals to significantly improve and optimize deployment and utilization of staff for optimal crossing guard traffic safety coverage at intersections throughout the city.
• Develops and implements policies, methods and procedures for program operations and functions; organizes, plans, and ensures implementation of projects and initiatives designed to improve program performance.
• Directs, through subordinate managers and supervisors, day-to-day program operations and ensures critical and high priority program initiatives and issues are effectively addressed.    
• Monitors and prioritizes tasks related to the execution and implementation of strategic goals and objectives and manages the tracking and maintenance of target service and performance levels of all program areas.
• Monitors program budget and ensures effective and efficient management of expenditures within budget plan limits; evaluates budgetary needs and makes recommendations for new or revised funding allotments.
• Effectively collaborates with internal transportation safety partners to analyze traffic safety data and alternatives and develop new crossing guard traffic safety approaches that support the City’s Vision Zero goals. 
• Works to improve staff training and development and employee performance; collaborates frequently and maintains effective relationships with union labor representatives; ensures program staff are properly updated on overall goals and objectives.
• Codifies program operational and performance standards in line with overall improvement goals and objectives to standardize the optimal and most effective and efficient procedures, protocols and operations.
• Establishes and maintains sound working relationships and cooperative arrangements with schools, community groups and partner departments and agencies; represents the programs position and point of view to City Council, the media, other agencies, organizations and the general public.
• Effectively collaborates with internal communications partners to ensure information about the School Crossing Guard Program is readily available.
• Works, in coordination with information technology professionals, the development and implementation of IT solutions and technological enhancement to improve the effectiveness and efficiency of program functions and operations.

Required Competencies

• Strong executive leadership skills, and the ability to direct and implement strategic plans and objectives
• Excellent analytical, verbal and written communication skills.
• Adaptability and an understanding of how to create process that support performance improvement.
• High level of diplomacy, discretion and problem-solving ability.
• Proven success in developing collaborative relationships, and a successful track record of working with others to achieve significant results.
• Excellent influencing and negotiation skills.
• Strong judgement and ability to apply critical thinking and tactfully handle various situations, including high-pressure as well as sensitive matters.
• Ability to analyze large amounts of data and information, metrics and statistical data and to draw appropriate conclusions and recommendations as a result.
• Excellent project management and ability to pay strict attention to detail, remain focused and work in situations involving multiple interruptions.

Requirements:

• Completion of a bachelor's degree program at an accredited college or university or equivalent relevant experience.
• Eight years of experience in traffic or pedestrian safety, program enforcement or compliance; OR high-volume operations work OR high-level and complex programmatic or administrative work, four years of which has been at a management level or above, with at least two years of the management experience involving responsibility for directing a major, high-level function or program for an organization or agency.
• Any equivalent combination of education and/or experience determined to be acceptable.

Salary: $95,000 - $113,725

Please note that effective September 1, 2021 the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19. 

This position was recently published as Public Safety Program Executive Director.

Did you know?

• We are a Public Service Loan Forgiveness Program qualified employer
• 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
• We offer Comprehensive health coverage for employees and their eligible dependents
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available

Successful candidate must be a city of Philadelphia resident within six months of hire

We are dedicated to building a staff that reflects the diversity of Philadelphia. We encourage applications from individuals who identify with one or more of the following groups:

a) People of color,

b) Individuals with disabilities,

c) LGBTQ+,

d) First-generation college students,

e) Individuals who speak English as a second language; and/or

f) Individuals from a family that has qualified for federal financial assistance.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670

 For more information, go to the Human Relations website: http://www.phila.gov/humanrelations/Pages/default.aspx