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The Office of Innovation and Technology (OIT) oversees most major technology projects for the City of Philadelphia (CoP), ensures continuity of the City's technology operations, and finds new ways to help the public interact meaningfully with technology. OIT uses technology to help City employees do their work better and helps residents get what they need from municipal government.

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Impact - The work you do here matters to millions.

Growth - Philadelphia is growing, why not grow with it?

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Benefits - We care about your well being

The City of Philadelphia information technology operations are at an exciting crossroads. Years of effort and capital investments has resulted in significant legacy system modernizations. We have built up software and UX engineering teams to create best in class digital services for diverse audiences and business needs. We have demonstrated the value of security investments and have scaled to defend against cyber attacks to support a hybrid remote and on-prem workforce. We have setup strong governance frameworks to enable consistent and reliable decision making in a complex federated IT environment, serving multiple lines of business and government operations. 
After years of growth and achievements, the Office of Innovation and Technology (OIT) now needs to lay the foundations for comprehensive road mapping of technology as to guide the next wave of modernizations and innovations. OIT is hiring for a new deputy CIO to act as Chief Technology Officer who can both envision the near and long term futures, draft clear actions plans, and lead on the implementation of those plans in collaboration with the CIO and executive team. 

The Chief Technology Officer (CTO) will develop multiple technology strategies and roadmaps and coordinate on their achievement. In some cases, the role requires leading from behind as implementation steps must be carried out by other IT teams and leaders (e.g., networking, the MS O365 engineering team, a departmental IT unit). In other cases, the CTO must take the lead in organizing the resources within their portfolio to enact strategies and direct solution partners to achieve sustainable results – as defined in the CTO technology roadmap.  The CTO must also define and manage technology strategy in less than perfect situations and seek the optimal rather than perfect path to success due to budget constraints, lack of business capacity, or the complexities of a politically and technically federated ecosystem of IT environments. 

Essential Functions
1) Provide leadership to a portfolio of program directors for Enterprise Architecture, Software Engineering, Digital Services, Enterprise Projects Management, Enterprise Database Operations and Document Management. 

2) Define a long-term technology strategy for OIT that aligns with city’s business (departmental) operations and with an emphasis on life cycle management, management of risk, meaningful utilization and adoption, innovation, and well-defined support models.

3) Create mid-term strategic plans and technology roadmaps in collaboration with the appropriate deputy CIOs, and specifically with the Chief of Operations and Chief Information Security Officer, for these key areas: 
a) life cycle management of enterprise platforms and endpoints;
b) enterprise disaster recovery backups and storage;
c) migration of enterprise databases from legacy to elastic cloud platforms; 
d) technical administration and operation of ERP and HCM platforms.    

4) Setup a shared services model for use of enterprise Cloud resources (AWS and Azure) across business units for backup and recovery, virtualization, content management, full stack development, hosting, and delivery of digital services, etc.

5) Advance the capacity of the enterprise architecture team and solutioning engineers to quickly assess technical requirements and provide clear direction and consultation on projects and procurements proposed by departments. Affirm OIT’s architecture and security standards while balancing those against the needs and goals of the business owner.

6) Coordinate with the directors of enterprise architecture and database operations, and Chief Data Officer to affirm OIT’s data governance vision of no silos, least friction, but secure data access, and produce and execute on a plan to migrate from on-prem legacy RDBMS to elastic, lower total cost of ownership, highly interoperable, Cloud database platforms. 

7) Build relationships with departmental leadership to adopt the CTO’s technology strategies and  buy-into the benefits of risk reduction and productivity offered by enterprise solutions vs. the difficult-to-support and secure shadow IT. 

8) Stay abreast of changes in existing solutions and platforms in use by the City and plan for impacts from changes in the platforms’ service delivery models, pricing, or functionality. 

9) Manage the annual budgets for operations under the CTO’s portfolio of programs; prepare annual performance reviews for team leadership; and set performance metrics and prepare performance summaries on the portfolio. 

Competencies, Knowledge, Skills and Abilities
Prior experience in crafting technology strategy, articulating a vision, and implementing technology roadmaps within large organizations with multiple lines of business operations. 

Hands on experience with directing enterprise system operations including Cloud and data center full stack engineering – infrastructure, application and database tiers, access controls and production support. 

Experience directing or having oversight of enterprise database (Oracle or MS SQL) operations, ERPs HCM and CRM solutions and having modernized or migrated one or more systems from legacy on-prem environment to cloud or hybrid cloud platforms including the technical and change management impacts on business operations. 

Excellent communication (written and verbal).

Experience in large-scale project planning setting and meeting goals, setting timelines, updating mangers and team members on status, etc.

Executive leadership experience in guiding, inspiring, and setting expectations for accountability and success among team leaders and their team members.

Ability to create and maintain good working relationships and collaborations with an array of personality types and business interests.

Five years of relevant professional experience required in role of a CTO, chief of engineering, director of solution architecture, IT operations director, ERP technology director, or equivalent.  
Baccalaureate degree from an accredited college or university.  Master’s degree is preferred.  

 Salary Not to Exceed: $168,000

Did you know?

• We are a Public Service Loan Forgiveness Program qualified employer
• 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
• We offer Comprehensive health coverage for employees and their eligible dependents
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available

*The successful candidate must be a city of Philadelphia resident within six months of hire

Please note that effective September 1, 2021 the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19. 

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx