A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer:

Impact - The work you do here matters to millions.

Growth - Philadelphia is growing, why not grow with it?

Diversity & Inclusion - Find a career in a place where everyone belongs.

Benefits - We care about your well being.

Please note that effective September 1, 2021 the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19.

Agency Information 

The Office of Children and Families (OCF) aligns the City’s policies, resources, and services for children and families. Our priorities are:

·         Safe children.

·         Strong families.

·         Supported schools and communities.

OCF administers a number of City-supported programs, including Out-of-School Time, WorkReady, Community Schools, PHLpreK, and Access Centers. The office also oversees the Department of Human Services (DHS), Philadelphia Parks & Recreation, and the Free Library of Philadelphia.

Our office works to improve outcomes for all Philadelphia children and families.

The Adult Education division is embedded in OCF and oversees the City’s planning and investments in adult education. Adult Education seeks to ensure adults have equitable access to the foundational educational opportunities and programs needed to accomplish their education, career, family, and civic goals. Adult Education includes adults 16 years and older who need to support in reading, writing, or math skills for further education and training, and/or who are not native English speakers/writers and/or who have not completed high school. 

Programs and services include (or to be included):

·         myPLACE - A centralized intake, assessment and referral city-wide system connecting low-skill adults to opportunities for improving basic academic skills, English language proficiency and digital fluency needed to access meaningful career opportunities.  With 5 Campuses and a network of 32 partner organizations across Philadelphia, myPLACE has an extensive reach in all neighborhoods of the city.

·         Funding for community-based providers to offer additional adult literacy classes that include: High School Equivalency (GED, HiSET preparation), and i-Pathways; High School Credit, Early School Leavers Transition Program; Basic skills review; English as a Second Language, and citizenship preparation; Literacy tutoring, volunteer literacy tutor training. This includes funding to support adult education services in Community Schools.

·         Digital Literacy: Developing and supporting the next iteration of Public Computing Centers. This is a network of computer labs throughout Philadelphia, promoting digital skills and providing numerous communities with free access to the Internet. Public computing centers offer open hours, trainings and programs, and other digital skills opportunities.

·         Workforce: Connecting, informing and be a key representative around existing and future workforce effort in the city.     

The Professional Development and Training Manager will be a key member of a small closely-knit team that will work in collaboration with public and private partners throughout the city to make a lasting difference for the benefit of the city's and resident's growth and prosperity. 

The job of the Professional Development and Training Manager is done for the purpose of supporting capacity-building for adult education providers with the goal of improving program quality. Capacity building activities encompass anything that enables an organization (or team) to do its job better. It optimizes the ability of individuals, organizations, communities, and systems to achieve a positive impact on those they serve.

Working in coordination and collaboration with system-level partners such as the Pennsylvania Department of Education (PDE) and the Philadelphia Adult Literacy Alliance (PALA) as well as individual adult education providers across the city, this position will be responsible for the development and implementation of capacity building plans.  Initial components include professional development and training focused on the financial, leadership, program quality, digital readiness, and technical needs of programs.   

Essential Functions

General Functions

• Leads the development of a capacity building framework and roadmap
• Provides oversight, strategic direction, and definition of organizational capacity building project activities
• Establishes and implements a system to ensure quality of local organizational capacity building activities
• Sets benchmarks to demonstrate increased organizational management, governance, financial management and/or technical capacity

Professional Development and Training

·         Identifies program practices and training needs; and, in consultation with key stakeholders including program managers, instructors, learners and advocates, establishes immediate and long-range training priorities

·         Plans, develops, organizes, and implements a comprehensive development and training plan

·         Ability to design and deliver trainings to meet specific needs

·         As necessary coordinates appropriate trainers (internal and outsourced) to provide trainings that cannot be offered in-house. This includes developing RFPs to source qualified trainers and facilitators.

·         Development of training calendar ensuring coordination with and integration of existing trainings offered by other stakeholders

·         Develops system to collect and share training resources with the targeted participants

·         Responsible for client registration for workshops and training sessions; confirms attendance via confirmation letter or e-mail

·         Maintains registration/attendance records to prepare reports and studies on training programs and activities; assesses the success and/or failure of such programs

·         Works with marketing and communications staff to advertise professional development offerings and attract participants. Includes creating informational materials including training descriptions, course catalogues, training calendars, and email and newsletter notices.

·         Manages the development and supports the implementation of an annual conference  

Other relevant duties as assigned.

Competencies, Knowledge, Skills and Abilities

Action Oriented

Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others; effectively communicate ensuring that all duties are completed accurately and delivered with high quality and in a timely manner.

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle; Discreet with handling confidential and time sensitive information; Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected.

Conflict Management

Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.

Effective Team Player

Contributes positive and strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; defines success in terms of the whole team; creates a feeling of belonging in the team.

Process Management

Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient workflow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources.

• Master’s degree in related field and three years of experience in training and development OR Bachelor’s degree and four years’ experience in training and development.
• Knowledge of adult education
• Thorough knowledge of principles and practices of training and development methods and techniques.
• Extensive knowledge of functional program areas to which position is assigned.
• Considerable knowledge in methods to identify training needs, reporting, and evaluating results of needs assessments, and analyzing performance problems.
• Considerable ability to identify training needs and plan, organize and coordinate training programs to meet those needs.
• Some ability to apply basic evaluation techniques.
• Considerable ability to work effectively with individuals, groups, and various units within the organization, including management, to carry out goals of the training function.
• Ability to prepare both routine and analytical reports.

Ability to exercise judgment, make decisions, establish professional contacts, and organize time with minimal supervision

SALARY: $80,000 / year

NOTE - As a condition of employment with the City of Philadelphia, employees starting employment on or after September 1, 2021 must be vaccinated.

Did you know?

●        We are a Public Service Loan Forgiveness Program qualified employer

●        25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities

●        We offer Comprehensive health coverage for employees and their eligible dependents

●        Our wellness program offers eligibility into the discounted medical plan

●        Employees receive paid vacation, sick leave, and holidays

●        Generous retirement savings options are available

Successful candidate must be a city of Philadelphia resident within six months of hire

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx