The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors.

What We Offer:

Impact - The work you do here matters to millions.

Growth - Philadelphia is growing, why not grow with it?

Diversity & Inclusion - Find a career in a place where everyone belongs

Benefits - We care about your well being

The Business Analyst will fulfill the role of Product Owner in specific agile-based projects. The successful candidate will have proven analytic skills, including mining, evaluation, analysis, and visualization, and be an excellent communicator with the ability to translate data into actionable insights. Their technical writing experience should include relevant areas like queries, reports, and presentations. Proven capabilities in project and user-testing management are essential aspects of the collaborative nature of this role.

• Work directly with management and users to gather requirements, provide status updates, and build relationships
• Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
• Work closely with project managers to understand and maintain focus on their project goals and deliver actionable insights to relevant decision-makers
• Partner with other stakeholder teams across business units to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
• Prepare, conduct elicitation activities, and document and confirm elicitation results
• Prioritize, organize, specify, and model requirements
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
• Develop and maintain databases by acquiring data from primary and secondary sources, and building scripts that will make our data evaluation process more flexible or scalable across data sets
• Fulfill the role of Product Owner in specific agile-based projects

• Bachelor’s or Master’s degree, preferably in IT/Computer Science field
• 5+ years of proven experience in an analytics and systems development capacity
• High proficiency with SQL language and database management concepts and moderate proficiency with Python
• Strong working knowledge of relevant Microsoft applications, including Visio and Excel
• Strong written and verbal communication skills

All your information will be kept confidential according to EEO guidelines.

• Salary: $70,000 - $75,000
• We are a Public Service Loan Forgiveness Program qualified employer
• 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
• We offer comprehensive health coverage for employees and their eligible dependents
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available.

The Successful candidate must be a city of Philadelphia resident within six months of hire. Please note that effective September 1, 2021, the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19.