Municipal Court Liaison

  • Full-time

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

The City provides a comprehensive benefits package including the following:


    •    Medical, dental, vision, and prescription

    •    Defined benefit pension plan

    •    Deferred compensation program

    •    Paid vacation, sick leave, and holidays

    •    Paid life insurance and AD&D insurance

    •    Flexible work schedules

    •    Deferred compensation program

    •    Training and career development

    •    Supportive, challenging, and innovative environment

Agency Information 

The Health and Human Services Cabinet (HHS) of the Managing Director’s Office is comprised of the Department of Behavioral Health and Intellectual disAbility Services (DBHIDS), Office of Community Empowerment and Opportunity (CEO), Office of Homeless Services, Department of Human Services (DHS), and Department of Public Health (PDPH).  In addition, HHS manages the Mayor’s Commission on Services to the Aging (MCOA), the Office of Domestic Violence Strategies, a Data Management Office and an Audit Unit. The mission of the Cabinet is to ensure the health and wellbeing, safety, and appropriate supports for all Philadelphians, particularly the most vulnerable children and adults.


Job Description

The Health and Human Services Cabinet has responsibility for managing high priority initiatives that cut across multiple City agencies and affect the lives of tens of thousands of the City’s most vulnerable residents.  The Municipal Court Liaison will serve as a key resource in cross system work to prevent evictions in Philadelphia, supporting the Municipal Court, the Philadelphia Housing Development Corporation (PHDC), Division of Housing and Community Development (DHCD) and Managing Director’s Office (MDO) in implementing eviction prevention and diversion programs and policies.

The Municipal Court Liaison reports to the Chief of Staff of Health and Human Services with a dotted reporting line to the Supervising Judge of Municipal Court and the Director of the Division of Housing and Community Development, as well as with strong connections to partners at PHDC. The Municipal Court Liaison will serve as systems connector between the City and the Municipal Court, providing real time communication and updates on relevant City programs, such as PHL Rent Assist, Eviction Diversion, and Philadelphia Eviction Prevention Project. The Municipal Court Liaison will identify and elevate system gaps, while also providing support on individual landlord/tenant cases.

Essential Functions


  •  Support the Judges and Courtroom administrative staff in accessing City data and status for individual PHL Rent Assist and Eviction Diversion statuses. Individual will be primarily stations on site with the First Judicial District staff who oversee landlord/tenant cases.
  • Provide landlords and tenants involved in an active Landlord Tenant case with support and data on PHL Rent Assist application statuses and troubleshoot obstacles and barriers to move the application toward completion.  
  • Complete outreach to landlords with active Landlord Tenant post-filing cases to complete their portion of the tenant-initiated application for PHL Rent Assist, and provide support for questions that arise.
  • Complete outreach to tenants with active Landlord Tenant post-filing cases to complete their portion of the landlord-initiated application for PHL Rent Assist, and provide support for questions that arise. Connect tenant with available tenant resources as needed, including legal services.
  • Complete outreach to landlords with active Landlord Tenant post-filing cases to email landlords about the outstanding property documents that are needed for the approved tenant application to begin receiving payments, and providing support for questions that arise.
  • Quickly elevate problems that arise and make recommendations regarding adjustments to leadership as needed.
  • Participate in relevant programmatic meetings for PHL Rent Assist, Eviction Diversion and Philadelphia Eviction Prevention Project.
  • Prepare status reports, status summaries and data reports for presentation to Court and City administration.
  • Other duties as assigned.


Competencies, Knowledge, Skills and Abilities

  • Ability to work independently with minimal oversight;  
  • Ability to provide direct client (landlords and tenants) communication that is supportive and trauma informed.  
  • Ability to work collaboratively and effectively with employees at all levels of the partner organizations as well as external entities as needed;
  • Ability to demonstrate leadership qualities such as conflict/issue resolution, the ability to define and resolve complex issues;
  • Strong written and verbal communication skills and the ability to create and present project reports and to communicate effectively with stakeholders and senior leadership, including Municipal Court judges;
  • Ability to access information from web based application portals, such as quickbase, run data reports, aggregate and analyze data from programmatic systems, and interpret it in written and verbal communications.



  • Completion of a Bachelor’s degree program at an accredited college or university with course work in Public Policy, Data Analytics, Urban Studies, Social Work/Social Policy, other Social Science, and/or other relevant fields, OR commensurate experience.
  • Two or more years of experience in a public sector or non-profit setting working as a team member in a collaborative environment. A strong interest in housing policy and other social determinants of health. 

Additional Information

SALARY: $55,000 -70,000 / year

Did you know?

·         We are a Public Service Loan Forgiveness Program qualified employer

·         25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities

·         We offer Comprehensive health coverage for employees and their eligible dependents

·         Our wellness program offers eligibility into the discounted medical plan

·         Employees receive paid vacation, sick leave, and holidays

·         Generous retirement savings options are available

Successful candidate must be a City resident within six months of hire and must be vaccinated for COVID-19.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected] For more information, go to: Human Relations Website:

 The successful candidate must reside in the City of Philadelphia or establish primary residence in the City of Philadelphia within 6 months of employment.