Citizen’s Planning Institute Program Manager

  • 1515 Arch St, Philadelphia, PA 19102, USA
  • Full-time

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. 

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer:

  Impact - The work you do here matters to millions. 

  Growth - Philadelphia is growing, why not grow with it? 

  Diversity & Inclusion - Find a career in a place where everyone belongs.

  Opportunities in Tech - Don’t wait for the future, shape it.

  Benefits - We care about your well being.

Agency Description

The Department of Planning and Development (DPD) includes the city’s housing agencies, planning commission, art commission, historical commission, zoning board of adjustment, developer services, and more. These divisions work hand in hand to promote the economic health of all neighborhoods and the City.

The Philadelphia City Planning Commission (PCPC) is one agency within the department, and includes the Citizens Planning Institute (CPI) as a means of educating and empowering the public. PCPC staff updates the city’s comprehensive plan and weighs in on decisions related to the built environment of the city, all with continued engagement with the public. CPI staff coordinates with PCPC, and runs programs that educate community members to engage with city, to have a voice in decisions that affect their neighborhoods, and to collaborate with their neighbors to lead their own successful projects.

Job Description

The Program Manager position is responsible for managing the day to day operations of the Citizens Planning Institute. The position will assist the Director of CPI in developing policies to enhance the CPI program and to advance initiatives identified in its five-year program. The position reports to the Director of the Citizens Planning Institute.

Essential Functions

The primary responsibilities of this position include:

  • Managing the delivery of the semi-annual course series, including, but not limited to:
    • Leading engagement and recruitment efforts;
    • Administering the program application process;
    • Ensuring course materials meet CPI standards;
    • Production and assembly of program materials; and
    • Coordinating logistics for weekly classes (speaker correspondence, materials, meals, and room set-up).
  • Managing the communications and promotion of CPI, including activities such as: 
    • Developing and managing website content, social media, and a quarterly newsletter; 
    • Developing content for “Citizen Planners in Action” stories, a key feature of the CPI website, in collaboration with past participants; and 
    • Maintaining and updating content of the Citizens Toolkit and strengthening distribution of printed copies.
  • Managing Advisory Board meeting logistics and preparation
  • Managing the Alumni Committee and related activities with the goals of:
    • Building stronger networks between graduates with similar interests and within the same planning districts; and
    • Strengthening continued engagement by graduates in order to contribute to the long-term success of the program. Examples include invitations to present at CPI classes, publicizing events organized by graduates, and assisting with neighborhood tours.
  • Assisting with development of new CPI programs and metrics


Education and Experience

  • An associate’s degree from an accredited college or university.
  • Minimum three years of experience in one or more of the following: community development; community organizing; community outreach or advocacy work; arts, culture and/or community program development or delivery, and/or adult education.
  • Any equivalent combination of education and experience determined to be acceptable.
  • Must be able to work some evening and weekend hours, as required.

Competencies, Knowledge, Skills and Abilities

  • Ability to establish and maintain effective working relationships with associates, civic, community and business groups and the general public
  • Creative problem-solving
  • Prioritize and manage multiple tasks
  • Work independently, be flexible and self-directed
  • Project coordination and management
  • Excellent written and oral communication skills
  • Comfort with social media and web updates (support provided), Microsoft Office Suite and Adobe Acrobat
  • Basic understanding of urban issues and/or city planning principles

Additional Information

Salary Range: $59,410 -$64,920

Please submit a cover letter and resume with your application. Applications without all documents will not be considered.

Did you know?

  • We are a Public Service Loan Forgiveness Program qualified employer
  • Employees are eligible for a 25% tuition discount program (and sometimes spouses and dependents as well) in partnership with area colleges and universities
  • We offer comprehensive health coverage for employees and their eligible dependents
  • Our wellness program offers eligibility into the discounted medical plan
  • Employees receive paid vacation, sick leave, and holidays
  • Generous retirement savings options are available 

Successful candidate must be a city of Philadelphia resident within six months of hire

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected] For more information, go to: Human Relations Website: