Property & Concessions Manager
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What We Offer:
Impact - The work you do here matters to millions.
Growth - Philadelphia is growing, why not grow with it?
Diversity & Inclusion - Find a career in a place where everyone belongs.
Opportunities in Tech - Don’t wait for the future, shape it.
Benefits - We care about your well being.
Philadelphia Parks & Recreation (PPR) advances the prosperity of the city and the progress of her people through intentional and sustained stewardship of over 10,200 acres of public land and waterways as well as through hundreds of safe, stimulating recreation, environmental, and cultural centers. PPR promotes the well-being and growth of the City’s residents by connecting them to the natural world around them, to each other, and to fun, physical, and social opportunities. PPR is responsible for the upkeep of historically significant Philadelphia events and specialty venues, and works collaboratively with communities and organizations in leading capital projects and the introduction of inventive programming. To learn more about Philadelphia Parks & Recreation, visit us at www.phila.gov/parksandrec, and follow @philaparkandrec on Facebook, Twitter, Instagram, or Tumblr.
Property & Concessions Management works to develop and manage business relationships with nonprofit and for profit organizations for the benefit of Parks & Recreation users and the community at large. Reporting to the Director of Property and Concessions, the Property and Concession Manager will serve as the day to day liaison with all property and concession tenants, troubleshooting issues and ensuring lease and concession agreement compliance. This position will also manage the reinvestment of funds generated from the property and concession program and participate in development of new properties and concessions.
- Facilitate lessees’ and concessionaires’ interaction with City departments
- Schedule and prepare agenda for bi-weekly meetings
- Meet with lessees and concessionaires and perform property inspections on average one day per week
- Report property repairs through the Performo work order management system and report any contract compliance issues
- Consult with the appropriate parties on reinvestment of funds from the Park Programs and Facilities Fund
- Manage projects involving the Park Programs and Facilities Fund
- Provide oversight of the preparation files, records, accounting reports and inspection reports
- Provide guidance in the processing of concession fee income and project funds through PIDC and the Fairmount Park Conservancy. With PPR staff, facilitate and coordinate the completion of projects with those funds (Park Programs and Facilities Fund)
- Assure that the required reports and information from lessees and concessionaires are obtained as required by agreement
- Work with concessionaires, lessees and licensees to update and amend agreements as required
- Troubleshoot any issues related to concessions and properties, including Performo work order repair submissions
- Raise lessee and concessionaire performance issues to the appropriate parties in an effective and timely manner and recommend solutions
- Prepare draft RFP’s
- Prepare term sheets for City Council approval
- Assist in the preparation of leases and licenses by preparing draft terms of agreement.
Education and Experience
- Completion of a bachelor’s degree program at an accredited college or university with major coursework in Business Administration, Public Administration or a closely related field; advanced degree preferred.
- 5 to 7 years experience working with business and/or real estate contracts
- 3 to 5 years experience in project management
- 3 to 5 years of experience working in local government or a non-profit environment preferred but not required.
- Basic knowledge of administrative policies, procedure and laws regarding City contracts is desirable
- Proficient in computer software applications (Word, Excel, PowerPoint, Program Management Software, etc.).
Competencies, Knowledge, Skills and Abilities
- Strong customer and personal service skills, including customer (or employer) needs assessment, evaluation of satisfaction and ensuring quality standards of service.
- Excellent critical and strategic thinking skills; can exercise decision making tactically with the ability to appropriately handle sensitive and confidential information.
- Ability to apply creative thinking and sound judgment to the formulation and execution of division-wide program strategy, vision and direction.
- Excellent interpersonal and problem-solving skills
- Strong project manager and troubleshooting experience
- Ability to communicate clearly in writing
- Knowledge of best practices in leading and developing high-performing teams
- Ability to develop others and encourage their willingness to engage in one’s own learning and knowledge development
- Ability to work effectively within a local government environment and with multiple stakeholders and partner organizations; ability to establish and maintain effective working relationships with PPR colleagues, City government partners, outside consultants and vendors, local and national subject matter experts, community groups, and individual Philadelphia residents.
- Ability to address challenges and drive innovation.
- Ability to handle a complex and varied workload and manage internal and external deadlines across a multitude of projects.
- Outstanding oral and written communication skills.
- Ability to adapt to changing priorities and exhibit flexibility.
Please submit a cover letter and resume with your application. Applications without all required documents will not be considered.
Did you know?
- We are a Public Service Loan Forgiveness Program qualified employer
- Employees are eligible for a 25% tuition discount program (and sometimes spouses and dependents as well) in partnership with area colleges and universities
- We offer comprehensive health coverage for employees and their eligible dependents
- Our wellness program offers eligibility into the discounted medical plan
- Employees receive paid vacation, sick leave, and holidays
- Generous retirement savings options are available
Successful candidate must be a city of Philadelphia resident within six months of hire
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected]. For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx