IT Administrative Analyst

  • Full-time

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. 
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What We Offer:
Impact - The work you do here matters to millions. 
Growth - Philadelphia is growing, why not grow with it? 
Diversity & Inclusion - Find a career in a place where everyone belongs.
Benefits - We care about your well being.

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia, headed by the Chief Information Officer (CIO). The Office of Innovation and Technology (OIT) oversees most major technology projects for the City of Philadelphia. We use technology to help City employees do their work better and to serve residents in getting what they need from City government.

The Philadelphia Water Department (PWD) is responsible for the processing and treatment of drinking water, waste water, and storm water in the City of Philadelphia. PWD employs approximately 2200 people across 16 sites throughout the City.  

Job Description

Under general supervision of the Director and/or Manager, the IT Administrative Analyst will be responsible for a variety of day-to-day administrative responsibilities supporting their unit.  Assignments will include compiling and analyzing data and coordinating multiple concurrent activities; providing confidential technical and administrative support to the Director and/or Manager; and establishing significant knowledge of organizational policies, procedures and practices. 


Essential Functions

    Multi-task in time-sensitive situations with frequent interruptions and a high degree of public contact
    Establish and maintain working relationships with associates, administrative officials and departmental officials within City government.
    Participate in developing department goals, objectives, and systems
    Prepare various periodic reports as assigned
    Various administrative duties as assigned 
    Schedule mandatory training for departmental employees 
    Documentation of processes
Competencies, Knowledge, Skills and Abilities

    Evaluate the effectiveness of administrative functions and implementing changes to provide for more effective and efficient operations
    Basic understanding of administrative procedures and philosophies for local government
    Proficient with Microsoft Office, including Word, Excel, and Access
    Skills in database management, query, and reporting
    Strong oral and written communication skills
    Must be able to work in a confidential work environment
    Work either as part of a team or individually
    Prioritize and achieve deadline goals with/without supervision
    Communicate effectively and develop working relationships
    Highly detail-oriented and organized
    Ability to exercise sound and independent judgment
    Effective customer service techniques

Qualifications

Education
    High School Diploma and two years of post-high school education required. College degree a plus but not required.  

Experience/Skill

    Previous experience as an Administrative Assistant, four years preferred
    Attention to detail is critical
    Proficient in Microsoft Office Suite
    Exemplary organization skills
    Emphasis on customer service
    Exemplary written and verbal communication skills 

Any equivalent combination of education and experience deemed acceptable by Human Resources and the Deputy Chief Information Officer/Chief of Staff will be considered.

Additional Information

The successful candidate must reside in the City of Philadelphia or establish primary residence in the City of Philadelphia within 6 months of employment.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670. For more information, go to: Human Relations Website:

http://www.phila.gov/humanrelations/Pages/default.aspx