IT Administrative Analyst
- Full-time
Company Description
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What We Offer:
Impact - The work you do here matters to millions.
Growth - Philadelphia is growing, why not grow with it?
Diversity & Inclusion - Find a career in a place where everyone belongs.
Benefits - We care about your well being.
The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia, headed by the Chief Information Officer (CIO). The Office of Innovation and Technology (OIT) oversees most major technology projects for the City of Philadelphia. We use technology to help City employees do their work better and to serve residents in getting what they need from City government.
The Philadelphia Water Department (PWD) is responsible for the processing and treatment of drinking water, waste water, and storm water in the City of Philadelphia. PWD employs approximately 2200 people across 16 sites throughout the City.
Job Description
Under general supervision of the Director and/or Manager, the IT Administrative Analyst will be responsible for a variety of day-to-day administrative responsibilities supporting their unit. Assignments will include compiling and analyzing data and coordinating multiple concurrent activities; providing confidential technical and administrative support to the Director and/or Manager; and establishing significant knowledge of organizational policies, procedures and practices.
Essential Functions
Multi-task in time-sensitive situations with frequent interruptions and a high degree of public contact
Establish and maintain working relationships with associates, administrative officials and departmental officials within City government.
Participate in developing department goals, objectives, and systems
Prepare various periodic reports as assigned
Various administrative duties as assigned
Schedule mandatory training for departmental employees
Documentation of processes
Competencies, Knowledge, Skills and Abilities
Evaluate the effectiveness of administrative functions and implementing changes to provide for more effective and efficient operations
Basic understanding of administrative procedures and philosophies for local government
Proficient with Microsoft Office, including Word, Excel, and Access
Skills in database management, query, and reporting
Strong oral and written communication skills
Must be able to work in a confidential work environment
Work either as part of a team or individually
Prioritize and achieve deadline goals with/without supervision
Communicate effectively and develop working relationships
Highly detail-oriented and organized
Ability to exercise sound and independent judgment
Effective customer service techniques
Qualifications
Education
High School Diploma and two years of post-high school education required. College degree a plus but not required.
Experience/Skill
Previous experience as an Administrative Assistant, four years preferred
Attention to detail is critical
Proficient in Microsoft Office Suite
Exemplary organization skills
Emphasis on customer service
Exemplary written and verbal communication skills
Any equivalent combination of education and experience deemed acceptable by Human Resources and the Deputy Chief Information Officer/Chief of Staff will be considered.
Additional Information
The successful candidate must reside in the City of Philadelphia or establish primary residence in the City of Philadelphia within 6 months of employment.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670. For more information, go to: Human Relations Website:
http://www.phila.gov/humanrelations/Pages/default.aspx