Director of Managed Care, Behavioral Health (1165) San Francisco Department of Public Health

  • Full-time
  • Work Hours: Regular
  • Job Code and Title: 1165-Manager, Department of Public Health
  • Fill Type: Permanent Exempt

Company Description

Appointment Type: Permanent Exempt (PEX). In accordance with San Francisco Charter Section 10.104, exempt employees serve at the pleasure of the appointing authority.

  • Application Opening: April 27, 2022
  • Application Deadline: The announcement may close at any time but no earlier than July 15, 2022.  (Amended 7/11/22 - if you have previously applied, there is no need to apply again)
  • Compensation Range: $240,448 to $306,878.

How to Apply:

  • Via email to [email protected], interested applicants must submit a compelling cover letter and comprehensive resume. Please include DMC-BHS-MHSF Recruitment in the subject line.

This is an exciting time to join the Division of Behavioral Health at the San Francisco Department of Public Health (SFDPH). Behavioral Health (BHS) is in the midst of a period of growth and transformation that will enable DPH to improve health outcomes for San Franciscans with mental health and substance use needs through population and health care and services approaches.

With significant new investments in the behavioral health care delivery and care management systems, BHS will be poised to achieve goals of improving access, quality, and care coordination. In addition to addressing these overall goals, BHS is directing significant resources to improve services for individuals and families experiencing homelessness as well as those who have been marginalized by historic and institutional racism. BH is seeking candidates that demonstrate a strong commitment to these issues and a proven track record effecting change in these areas.

BHS provides and/or contracts for behavioral health services as part of the San Francisco Health Network, the health care delivery arm of SFDPH. Specialty behavioral health services are provided to children, youth, families, transitional age youth, adults, older adults, and criminal-justice impacted youth and adults. BHS has more than 600 staff members, contracts for more than 200 community-based programs operated by non-profit partners, and a budget of approximately $600 million.

Job Description

The Director of Managed Care for Behavioral Health (BHS) functions at the executive level of BHS management and will be responsible for all functions and activities of Managed Care, a major section within BHS. This position is responsible for providing leadership and direction in developing new programs and establishing organizational policies, priorities and objectives. This position is responsible for ensuring compliance with all state regulatory requirements and contractual requirements under the Mental Health Plan and the Drug Medi-Cal Organized Delivery System contracts with the Department of Health Care Services (DHCS). This position will also direct and coordinate the implementation of program changes, serve as technical advisor, and perform related duties as required.

Essential Duties

Under general supervision of the Director of Behavioral Health and Mental Health SF, the Director of Managed Care role includes but is not limited to the following responsibilities:

  • Develops and implements the Managed Care Division goals, objectives, policies, and priorities.
  • Directs the allocation of Managed Care resources to achieve timely outcomes and measurable goals within a budget.
  • Monitors the efficiency and effectiveness of the Managed Care departmental organization structure including, but not limited to: service levels; administrative systems; and quality improvement.
  • Represents the Managed Care Department before legislative boards, outside organizations, Mayor's Office staff, and the media.
  • Assesses and responds to community needs; provides consultation and advice to boards, committees and representatives from federal, state and local agencies.
  • Participates in budget development by providing detailed justification and persuasive arguments for proposals or initiatives.

Qualifications

Minimum Qualifications

  1. Education: Possession of a Master’s degree from an accredited college or university in Hospital Administration, Nursing, Public Health Administration or a closely related field; AND
  2. Experience: Requires at least three years of experience as an administrator of a large general teaching hospital or related organization; three years of complex health care administrative experience or an equivalent combination of training and experience.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.

Desirable Qualifications: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring. 

  • Demonstration of effective leadership and management skills;
  • Extensive knowledge of managed care and health system financing including managed care actuarial accounting principles, and financial risk management;
  • Experience with programs serving ethnically diverse and low-income clients.
  • Budgetary experience.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Please take the time to complete all sections of the application. 

Additional Information

Selection Procedures: The department will determine appropriate selection procedures for this position. Final candidate(s) will be invited to take the Management Test Battery (MTB). The exam results will be for departmental informational purposes only.

Additional Information

  1. Licensure/Certification/Registration: Valid licensure/certification/registration as a requirement to perform the job must be kept current throughout length of employment. Failure to demonstrate/show proof of possession of required valid licensure/certification/registration may result in dismissal and/or termination of employment.
  2. Note on ICARE: Willingness to uphold/abide by ZSFG’s ICARE (I-Introduce, C-Connect, A-Ask, R-Respond, E-Exit) philosophy for employee and patient interactions: https://zuckerbergsanfranciscogeneral.org/about-us/.
  3. Note on Electronic Health Record (EHR): The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.
  4. Note on Personal Protective Equipment (PPE): Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing. Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a Face Fitting Respirator.
  5. Medical Examination/Drug Testing: Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and/or drug test.

    The City and County of San Francisco is an equal opportunity employer. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

    Additional information regarding Employment with the City and County of San Francisco:

    Confidential inquiries and questions regarding this career opportunity should be directed to Berkeley Search Consultants' Senior Director of Recruiting, Healthcare and Public Sector Practices, Julia Morse at [email protected].

     

    DPH statement of Diversity, Equity and Inclusion

    The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the diversity of its workforce. All employees are required to participate in the Department of Public Health's work to advance equity, inclusion, and diversity through: 

    • Commitment to providing exceptional care and services to all residents of the City and County of San Francisco service population, with heightened awareness of responsiveness to racially, ethnically, and culturally diverse members of the service population and the DPH workforce. 
    • Desire and commitment to lead and participate in anti-racism, racial justice, and equity work that improves quality of patient care and employee experiences; along with the commitment and fortitude to drive change in these areas. 
    • Desire to work with, relate to, serve, and support a diverse service population and workforce.
    • Commitment to health equity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

    CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

    The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

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