San Francisco International Airport (SFO), an enterprise department of the City & County of San Francisco, has a workforce of approximately 1,700 City employees and strives to be a diverse, equitable, and inclusive employer.

SFO’s mission is to provide an exceptional airport in service to our communities and our core values are Safety and Security, Teamwork, Excellence, Care and Equity. Learn more about careers at SFO.

For more information about SFO, visit www.flysfo.com. Follow us on twitter and facebook.

San Francisco International Airport (SFO) is hiring a Risk Manager to join a world class organization. Are you a highly analytical individual who enjoys mitigating risk through process?  Do you enjoy solving complex problems through technical and analytical excellence?  Are you passionate about efficiency, risk mitigation, and have risk management experience in a municipal setting? If so, come join our team!

The Risk Manager oversees all aspects of the Airport’s comprehensive risk management program and manages a staff of five Airport employees, as well as contractors and consultants. This position is also responsible for managing and enhancing the Airport’s implementation of an Enterprise Risk Management model under ISO 31000, which evaluates and assesses risk across all areas of the Airport, in collaboration with management and staff from all Airport Divisions and many Airport stakeholders. Join the SFO team and contribute to our mission “to provide an exceptional Airport in service to our communities”.  Further details are outlined in the full brochure at: https://www.flysfo.com/sites/default/files/Risk_Manager_Brochure.pdf

Duties & Responsibilities    

Insurance Programs Management: Work with the City and County of San Francisco Risk Manager’s Office on insurance policy procurements; monitor and evaluate the availability of insurance coverage for many types of risk, and the performance of vendors who are providing coverage; evaluate and recommend appropriate types of insurance coverage, coverage requirements, limitations, deductibles and other terms and conditions; ensure that Airport tenants, permit holders, contractors, and other parties maintain appropriate levels of insurance coverage; and plan, direct and coordinate all insurance-related affairs for the Airport.

Risk and Safety Management: Monitor and evaluate the operational safety of Airport tenants and service providers; provide guidance to senior management on the risks associated with proposed and ongoing programs and initiatives; create a long and short-range risk management assessment to ensure proper insurance coverage is in place; assess risk and risk mitigation measures in emerging areas, such as cybersecurity; and actively participate in Airport-wide emergency preparedness planning and simulations.

Leadership: Monitor and evaluate the safety programs of the construction projects, during the implementation of the Airport’s Capital Improvement Plan; and collaborate with other Airport Divisions and Airport contractors on improvements to existing safety plans.

People Management: Manage and review the work of Airport employees, contractors and consultants; plan, monitor and oversee the operation of the Risk Management office; assess workloads of subordinate staff to ensure projects are on track; develop, coach and motivate staff to develop their skills and improve performance, and ensure the work of the Risk Management office is in alignment with the Airport’s financial health and overall goals.

Collaboration: Participate in Airport-wide Business Continuity planning; work under the City and County of San Francisco’s Administrative Code on indemnity provisions in conjunction with the City’s Risk Manager on a variety of risk matters; and encourage and facilitate efforts to work cooperatively within the Airport and with a wide range of Airport stakeholders.

The Ideal Candidate 

The ideal candidate is a well-rounded leader with experience overseeing a large risk management and insurance portfolio coupled with an understanding of public finance. The ideal candidate will also need to have a record of success that illustrates a career history that supports the ability to have the following:

Leadership: The ideal candidate is an exceptional leader who fosters teamwork and diversity; has a proven track record with leading a team in accomplishing goals; is self- aware and able to remain calm under pressure; and can exercise flexibility and adaptability in sensitive situations.

Strategic Thinker: The ideal candidate will be a knowledgeable, strategic thinker with outstanding integrity in managing the insurance affairs of a robust and demanding organization.

Technical Skills: The ideal candidate has a breadth of knowledge of insurance, reinsurance, self-insurance, and risk management; Risk Management experience in a municipal setting; a certificate issued by the Insurance Industry; and knowledge of airports and aviation industries.

Communication Skills: The ideal candidate will have excellent written and verbal communication skills; strong interpersonal communication skills combined with a collaborative style and the ability to communicate effectively with internal and external audiences including regulators; and has excellent presentation and interpersonal skills to engage effectively with all levels of the organization.

Collaborator: The ideal candidate is a self-motivated leader who can collaborate with internal and external stakeholders regarding risk matters on construction projects and improvements to existing mitigation plans.

Education 
Possession of a Bachelor’s degree from an accredited college or university in Business Administration, Economics, Finance, Public Policy or a closely related field; AND

Experience 
Six (6) years of increasingly responsible professional level experience in the insurance/risk management industry, including three (3) years supervising professionals.

Substitution
Education Substitution: Additional qualifying experience as described above may be substituted for the education requirement on a year for year basis for up to two (2) years.  (One year of work experience is equal to 30 semester or 45 quarter units).

Experience Substitution: Possession of a Master’s degree from an accredited college or university may substitute (1) year of the required experience (but may not substitute for the required supervisory experience).

Desirable Qualifications
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred to hiring.

• Insurance Industry Certification. 
• Risk Management experience in a municipal setting. 

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

Compensation:  $143,624 to $183,274 annually (Range A). 

Information about the Hiring Process: click here

Filing Deadline: Friday, January 7, 2022 at 11:59 P.M.

Question: if you have any questions regarding this job, please contact the Recruiter at [email protected]. 

Selection Procedure:

Management Test Battery (Weight: 50%)
Candidates who meet the minimum qualifications will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication; Conflict Management and Process Improvement. For more information about this Management Test (and a suggested reading list) please click here.

This is a standardized examination and, therefore, test questions and answers are not available for public inspection or review.

Scores attained on the Management Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Management Test Battery. The Management Test Battery may be used for many other classes; therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Management Test Battery, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Management Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Management Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Training and Experience Evaluation (Weight: 50%)
Candidates who attain a passing score on the Management Test Battery will be sent a Supplemental Questionnaire. The Supplemental Questionnaire is designed to measure the knowledge, skills and abilities required for the position 0932 Manager IV - Airport Risk Manager.  All candidates’ responses to the Supplemental Questionnaire are subject to verification. All relevant experience, education and/or training must be included in the responses in order to be reviewed in the rating process.

Qualified candidates will also be sent a Minimum Qualification Supplemental Questionnaire (MQSQ) notice via email for completion prior to the creation of the eligible list. The notice will include the date by which responses must be received. Failure to complete this step by the established deadline will result in disqualification.

 A passing score on the Management Test Battery, and Supplemental Questionnaire must be achieved in order to be placed/ranked on the Eligible List. Candidates will be placed on the eligible list in rank order according to their final score.

Certification Rule
The certification rule for the eligible list resulting from this examination will be Rule of the List. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Eligible List
The purpose of an examination is to provide a list of qualified persons to be considered for employment. Candidates are ranked on an eligible list according to their overall scores in the examination.

The duration of the eligible list resulting from this examination process will be six months, and may be extended with the approval of the Human Resources Director. Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification.

All your information will be kept confidential according to EEO guidelines.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.