Background on NYCEM:

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise.

The Office of Strategic Operations (OSO), which reports into the Chief of Staff, is responsible for managing high-priority agency-wide or citywide initiatives that support the growth of emergency management at both our agency and the City at large. OSO works to provide innovative proposals to continuously improve our internal, interagency, and externally facing operations. To accomplish its goals, OSO is organized into three Units: Analysis and Evaluation, Continuity and Mission Assurance, and Strategy and Innovation.

The Continuity and Mission Assurance (CMA) Unit is responsible for managing NYC’s Continuity Program, enabling City agencies to continue providing essential services during emergencies, and advancing the integration of continuity technology and communications capabilities.

Description of Project/College Aide Responsibilities:

The Continuity and Mission Assurance (CMA) Unit seeks a motivated College Aide to support citywide planning, interagency coordination, and special projects that strengthen New York City’s ability to sustain essential services during emergencies. The College Aide will assist with research, planning, communications, and operational support for key initiatives in particular, the College Aide will contribute to the preparation and execution of the 2026 Citywide Continuity Conference and related strategic emergency management projects.

Some of the responsibilities the College Aide may take on include:
- Supporting the development and execution of CMA’s citywide continuity initiatives, including research, planning tasks, and administrative coordination.
- Assisting with the design, logistics, and content development for the 2026 Continuity Conference and related interagency briefings.
- Conducting research and preparing summaries on emerging risks, essential services, and continuity best practices to inform CMA projects.
- Helping organize continuity data, reviewing documentation for accuracy, and providing assistance to agencies regarding the use of continuity software.
- Drafting and editing internal materials, including guidance documents, templates, communications, and project updates.
- Tracking project deadlines, coordinating meetings, preparing agendas, and documenting action items for CMA staff.
- Providing general support for CMA Unit priorities, including interagency coordination, technology integration efforts, and continuity exercise preparation.

Skills/Qualifications:
- Holds a strong interest in public service and an interest in learning how City government operates
- Values interpersonal communication (especially teamwork, collaboration, and consideration of diverse perspectives)
- Approaches projects with organization and attention to detail is responsive, dependable, thoughtful, and creative
- Able to pivot work based on agency priorities and team needs
- Skilled in oral and written communication and/or interested in developing these skills
- Experienced at working with Microsoft Office 365 (Teams, Outlook, Word, PowerPoint etc.)

The selected candidate will be required to provide a letter confirming matriculation with an accredited college/university. Further letters will be required for each semester (spring, summer, fall) while working at NYCEM.

NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED. NYCEM IS AN EQUAL OPPORTUNITY EMPLOYER. Special accommodations will be provided for people with disabilities.

COLLEGE AIDE (ALL CITY DEPTS) - 10209

For Assignment Level I:
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
For Assignment Level II (Information Technology):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.
For Assignment Level III (Information Technology Fellow):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.

SPECIAL NOTE
Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.