The City of Americus is a local municipal government that serves a population of 17,041, with 150 full time and 12 part time employees. We are an innovative, clean, and safe city where our citizens enjoy a good quality of life. We are committed to creating an outstanding level of opportunities for our diverse population, and to also provide quality governmental services, cultivate economic development, and promote quality jobs and successful businesses.

Americus, Georgia is located in Sumter County in southwest Georgia 132 miles from Atlanta and nine miles from Plains, the home of America's 39th President and Nobel Peace Prize Laureate, Jimmy Carter.

The City of Americus operates under the City Manager form of government. Policy making and legislative authority are vested in the governing body which consists of a Mayor and six council members all elected on a nonpartisan basis. Council members serve four-year staggered terms, with three council members elected every two years. The Mayor is elected at large to serve a four-year term. The six council members are elected by district. The governing body is responsible for passing ordinances, adopting the budget and appointing the City Manager, Municipal Court Judge and the City Attorney. The City Manager is responsible for carrying out the policies and ordinances of the governing body and for overseeing the day-to-day operations of the government.

The City of Americus is seeking a qualified candidate to fill the position of Customer Service Specialist. The salary for this position is $29,636 annually ($14.25/ hour).

Responsibilities of this position include but are not limited to coordinating and assisting employees engaged in billing, collections and customer service activities,  taxes and business license; assisting staff with customer relations activities; handling daily billing of customers, checking accounts to be billed, making adjustments to customer accounts, handling daily collection of payments and the application of payments to computerized customer accounts, the resolution of customer complaints, problems and requests for information; receives requests for and provides information relating to customer accounts to other City departments and outside agencies, prepares check requests for return of account credits, and performs related work as assigned.

Requirements include a High School diploma or GED equivalent; Requires two year of experience in customer service, billing services or closely related experience; Required qualifications may be any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job.

**PROOF OF REQUIREMENTS MUST BE PROVIDED AT THE TIME OF APPLYING.**

How to Apply: THIS POSITION IS OPEN UNTIL FILLED. Resumes will not be accepted without an application. An application may be obtained by visiting the City's website at www.americusga.gov. An application and a full copy of the job description may be obtained from the Human Resources Department. Applications and all supporting documentation MUST be submitted to the Human Resources Department either by Fax at 229-924-2012, by email at employment@americusgadotgov, by mail or in person at the City Americus Human Resources Department, 101 W. Lamar Street Americus, GA 31709, 3rd Floor, Ste. 301. For further details, please contact the HR Department at 229-924-4411, Monday- Friday (8am-5pm).

BENEFITS: The City of Americus offers an excellent benefits package which includes life, health, dental, and vision insurance (including telemedicine); a full service health and wellness program (which includes local gym access, special programs and events, and access to 2 health coaches), 457B Deferred Compensation and GMA Retirement plan.

EEOC: The City of Americus is an equal employment opportunity provider, regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other class protected by federal, state or local law. In addition, the City of Americus will provide reasonable accommodations for qualified individuals with disabilities.