Sales Associate
- Full-time
Company Description
City Furniture is the #1 Retailer in the Home Furnishings Industry in South Florida. We strive to provide an environment where associates love to work and, as a result, provide a great shopping experience for our customers. City Furniture is the fastest growing furniture retailer in Southeast and Southwest Florida. Career paths range from positions in Sales, Distribution, Customer Service, and corporate office positions in Marketing, IT, HR, and Accounting.
City Furniture is proud of the 1000+ professionals that began their journey here, rewarding every accomplishment big and small. Finding a stable company these days is challenging, but to find one that is expanding and remains passionate about their values as a family owned business impacting customers and the world is simply extraordinary.
Job Description
City Furniture/Ashley HomeStore is looking for people who care about the quality products and services they represent, their customers, and their co-workers. We are seeking women and men who are self-motivated, energized, customer service and sales focused. If you’re fashion forward, passionate, relentless, professional, and a “people-person", we want to talk with you!
In this pivotal, critical customer touch retail sales position you will be selling furniture and home décor products to our customers. Our professional retail sales associates are devoted to helping individuals and families create something fresh and new in their homes, not just selecting furniture, but helping them design their living space. Women and men who are entry level, returning to the work-force, or seasoned professionals alike are ALL encouraged to apply.
Responsibilities:
· Greeting guests upon arriving in our retail showroom and learning their motivation for their visit; really getting to know them and developing long-term relationships
· Presenting and discussing various home furnishings product options based upon your discovery of the prospective clients’ lifestyle, needs and goals
· Using our Customer Relationship Management (CRM) software, called the Personal Business Assistant, you will organize and manage your prospective client database by identifying and qualifying leads generated from prior customer visits
· Marketing new sales and special events
· Assisting customers in financing, purchasing, delivery and ultimate satisfaction
· Increasing personal knowledge of products, sales techniques, and promotions through continuous professional training and development
Qualifications
You do not need sales, customer service, or retail furniture experience to be successful in this role. Our World-Class Training Program will get you ramped up and ready to win! We do, however, look at the following:
· Experience in “high customer expectation" work, such as serving in food and beverage, hotels or hospitality can be helpful but is not required
· Entrepreneurial and team oriented
· Coachable and self-directed learner who is always willing to learn
· High energy “people person", relentless in pleasing the customer
· Professional, driven, positive, resilient, and achievement-focused
· Detailed, strong follow up and follow through; excellent time-management
· Strong interpersonal and communication skills; a great listener
· Basic computer knowledge is required
· Enjoys and can work some evenings and all weekends as part of a flexible and accommodating full- time 40 hour per week work schedule
· High school diploma is required
· Bilingual English/Spanish preferred, and additional languages such as Creole, etc. a plus
Additional Information
We offer a Fantastic Benefits and Compensation Program!
· Generous, competitive commission and bonus plan with uncapped earnings potential
· Guaranteed base salary during first 8 weeks of employment
· Self-directed, blended learning program consisting of on-the-job training segments, computer based training modules and classroom training, designed so that you can focus on learning and growing your abilities at your own pace
· Continuous professional development and training, including tuition assistance
· Medical, dental, vision, life insurance, disability benefits, including dependent coverage
· Paid vacation
· Health and wellness initiatives – like 10 minute massages (nice little perks, eh?!)
· Recognition and reward programs
· 401(k) retirement savings plan with company matching and profit sharing
· A host of other excellent benefits!