People First – its our DNA

At CCH Group, we deliver 1.5 million hours of care monthly across 260+ locations. 

Our Values

Community – We are in it together. One team building a culture where our customers and people thrive.

Courage – We boldly shape a better future. We tackle challenges head on.

Heart – We are passionate and dedicated. We love what we do because what we do matters.

Vision

Our vision is to become the best place to work in care and here is how you can contribute to that.

Job Description

Monday - Friday 9am - 5pm

Location: Remote role (with occasional travel)

Salary: £27,290

Contract: Fixed Term (12months)

Reporting to the People Compliance Lead, the People Coordinator plays a key role in delivering an efficient, accurate and people-focused service across the employee lifecycle. Working closely with colleagues across the People team and the wider business, you will support new starters, employee changes, leavers and compliance processes, ensuring all People administration is completed accurately, compliantly and in line with company policies and employment legislation.

• Support the employee lifecycle by coordinating onboarding, contractual changes, secondments, promotions, salary changes and leaver processes.
• Prepare and issue employment documentation, including offer letters, contracts of employment, contract amendments and other employee correspondence.
• Maintain accurate employee records and HR systems, ensuring all data is up to date, confidential and audit-ready.
• Coordinate pre-employment checks, including references, Right to Work and DBS checks, ensuring compliance with legal and regulatory requirements.
• Monitor ongoing compliance requirements, including Right to Work re-checks, DBS re-checks for salaried staff and other regulatory obligations, liaising with employees and operational teams where required.
• Support sponsorship administration for new and existing employees, ensuring processes are completed in line with Home Office guidance and internal policies.
• Provide first-line support for People queries, escalating complex matters to the appropriate People teams where required.
• Support the wider team with maintaining accurate compliance and employee data.
• Work collaboratively with colleagues across the People team and branches to deliver a consistent, professional and people-first service

Qualifications

• You can resonate with the Group values and these underpin your behaviour principles

• A highly organised, methodical and confident approach with the ability to work independently and is solution focussed

• You have previous experience in an administration or coordination role (a minimum of 2 years).

• You have an understanding of right to work compliance and sponsorships

• You have a high level of written and verbal communication skills

• You have an engaging approach

• Proficient in Microsoft office applications

• You have experience using in house systems

• You want to support the drive to make CCH Group the best place to work in care

Additional Information

We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You’ll have the support to develop your career, either within your region or the wider City & County Healthcare Group. We’ll also empower you to feel proud of the impactful and meaningful work that you do.

We’ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more.

We will also offer you:

22 Days Holiday plus bank holidays
Occupational Maternity Pay & Adoption Pay
Occupational Paternity Pay
Death in Service Payment
Occupational Sick Pay

*subject to terms and conditions and qualifying period

CCH Group is an an Equal Opportunities Employer