**This job announcement was updated on 8/8/2023 to reflect new job title and minimum qualifications.**

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

The Department of Public Health is accepting applications in class 2303 Certified Nursing Assistant, for multiple positions at all DPH facilities, including Zuckerberg San Francisco General and Laguna Honda.

1. START with this ⚠️ REQUIRED EXAM ✅  
   https://forms.gle/cfuL5d9DLD6e5dHR7
2. THEN, to Submit your application, click "I'm Interested" or "Apply Now"
   Don't see "I'm interested" or "Apply Now"? Click HERE.
3. LAST, Look for a confirmation email (see HOW TO APPLY below for details)

• Application Opening: Friday, June 24, 2022
• Application Deadline: Continuous
• Annual Compensation: $63,466 - $97,058 annually
• Recruitment ID: H00012

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health. The San Francisco Health Network is the City's only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.

**This recruitment is for multiple positions at all DPH facilities, including Zuckerberg San Francisco General and Laguna Honda.**

Under direct supervision of a licensed nurse, the Certified Nursing Assistant (CNA) performs a variety of routine duties involving care of medically or mentally ill acute or sub-acute patients; performs direct patient care; observes and reports changes in the behavior and physical status of patients; provides a clean and safe environment; and performs related duties.

The essential functions include, but are not limited to:

1. Under direct supervision, and as part of the treatment team, provides routine patient care in accordance with established policies, procedures and standards.
2. Establishes and maintains a therapeutic and/or medical relationship with patients.
3. As appropriate, reviews patient's admission documentation and notes pertinent facts regarding diagnoses and treatment history. Documents care according to department standards.
4. Maintains constant and continuous communication with medical providers and staff.
5. As directed by licensed staff; reviews and implements treatment plans, and provides one-to-one care when essential to treatment plans.
6. Observes, records and reports patient medical, social and psychiatric behavior and physical conditions.
7. Participates in multidisciplinary team meetings and treatment planning by reporting observations and concerns and by asking questions.
8. Attends and participates in patient groups, case conferences, staff meetings and in-service training programs. 
9. As assigned, completes procedures and specimen collection including phlebotomy.
10. Adheres to health, safety, and infection control policy and resource utilization.
11. Manages work time effectively, efficiently and productively.  AND
12. Performs other related duties as assigned.

Minimum Qualifications

License and Certification:

1. Possession of a current Certified Nursing Assistant (CNA) certificate issued by the California Department of Public Health**
   • Status must show "Valid" at: 
     https://cvl.cdph.ca.gov/SearchPage.aspx 
2. Possession of a valid Cardiopulmonary Resuscitation (CPR) Certificate is required for some positions.
3. Possession of a Certified Phlebotomy Technician 1 (CPT-1) Certificate, issued by the State of California Department of Health Services, is required for those positions that perform phlebotomy. 

Please provide proof of your certification by uploading your certificate to your application.

**To qualify for these positions, your CNA certificate MUST be issued by the California DPH.  

If your CNA certification was NOT issued by California DPH, you can find out how to transfer your CNA certification to California at https://www.cdph.ca.gov/Programs/CHCQ/LCP/Pages/CNA-FAQ-Reciprocity-CA.aspx. 

Please ONLY apply (or re-apply) to this recruitment AFTER your California CNA certificate is issued.

Applicants must meet the minimum qualification requirement at the time of application unless otherwise noted.

CONDITION OF EMPLOYMENT: Cardiopulmonary Resuscitation (CPR)/Basic Life Support (BLS) Certificate Requirement/Provision:

Possession of a valid Cardiopulmonary Resuscitation (CPR)/Basic Life Support (BLS) Certificate issued by the American Heart Association is required as a provision to employment for all positions. Candidates who do not possess such a certification may participate in this examination process and be appointed to a position(s), but will be required to obtain the certificate within two (2) weeks of hire date and maintain validity throughout length of employment. A photocopy of the valid Cardiopulmonary Resuscitation (CPR) Certificate must be provided to the appropriate supervisor of the appointment within the allotted time frame. Failure to demonstrate/show proof of possession of valid certification within two (2) weeks of hire date and throughout length of employment may result in dismissal and/or termination of employment.

SELECTION PROCEDURES

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying): Applicants may be required to complete a Minimum Qualification Supplemental Questionnaire (MQSQ) at any point in the recruitment process. The MQSQ will be emailed to the email address listed on the applicant’s online job application. Applicants must complete and submit the MQSQ as directed in the time frame indicated to continue in the recruitment process. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. All statements made on MQSQ are subject to verification and must be consistent with the online application.

Training and Experience Evaluation (Weight: 100%): Candidates will be emailed a Training and Experience Evaluation Supplemental Questionnaire at any point in the recruitment process. The Supplemental Questionnaire is designed to measure knowledge, skills and/or abilities in job related areas that have been identified as critical for satisfactory performance in this position. All relevant experience, education and/or training must be on the application in order to be reviewed in the scoring process. Candidate responses on the Supplemental Questionnaire cannot be changed once submitted.

Candidates must achieve a passing score on the Training and Experience Evaluation Supplemental Questionnaire exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Certification 
Certification rule for the eligible list resulting from this examination will be Rule of the List.

Eligible List/Score Report
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/.

Candidate names will remain on the list for a maximum period of 12 months. Candidates that are not selected and expire off the list may re-apply.

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov/.] The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.  

DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others. 

• COVID-19 Policies 

• Personal Protective Equipment (PPE)

• Medical Examination Prior to Hiring

• Electronic Health Record (EHR)

• Licensure/Certification/Registration

• Note on ICARE 

Additional information regarding Employment with the City and County of San Francisco: 

• Information about the Hiring Process 

• Conviction History 

• Employee Benefits Overview 

• Equal Employment Opportunity 

• Disaster Service Workers

• Reasonable Accommodation

• Right to Work

• Copies of Application Documents

• Diversity Statement

• Veterans Preference 

If you have any questions regarding this recruitment or application process, please contact the exam analyst David Chalk at [email protected] or 628-271-6702.

We may use text messaging to communicate with you if you include a mobile number in your application. The first message will ask you to opt in to text messaging.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.