This is a Position-Based Test conducted in accordance with CSC Rule 111A.

Specific information regarding this recruitment process are listed below:

• Application Opening: June 29, 2022
• Application Deadline: July 20, 2022
• Annual Salary: $128,050 through $155,662 (effective July 1, 2022)
• Recruitment ID: PBT-1824-122303

The Controller is the City’s chief financial officer.  Our team includes financial, technology, analytical and other professionals who work hard to secure the City’s financial integrity and promote efficient, effective and accountable government.  We hold ourselves to high standards and strive to be a model for good government. We value the diverse backgrounds, perspectives and lived experiences of our teams and clients in everything we do.  We work in a collaborative and inclusive environment, promote equal opportunity, and invest in the professional development and wellbeing of our team members. We celebrate each other’s diversity and accomplishments. You can expect to work alongside colleagues who are committed to serving the public with integrity and want to see positive impacts from their work.   We are looking for smart, motivated individuals who want to make a difference and use government to play a role in solving our City’s problems, including addressing long-standing and harmful disparities in our communities.  For a career with purpose and professional growth, join us in the Controller’s Office. 

The Office of the Controller’s vision is to be a model for good government and to make the City a better place.

The City Performance Division

The City of San Francisco works to be a national leader in public service delivery.  The Controller’s City Performance Division plays a key role in this effort.  The division has broad, voter-established mandates to promote and improve the efficiency, effectiveness and accountability of San Francisco city government.  City Performance has 35 staff people, dedicated funding, and the organizational setting of the independent Controller’s Office to support it in its work. With these resources, the division is positioned to help San Francisco’s government innovate, work across boundaries, and problem-solve.

San Francisco provides a wide array of public services - public safety and justice; public health and human services; transportation and infrastructure; parks, culture, and arts; economic development and land-use; and operation of a public utility, airport, and port.  City Performance provides project management, analysis, facilitation, design and implementation projects designed to help the City improve in all of these areas. 

City Performance has key ongoing efforts that are required under the Charter, a Performance Program that provides citizens and policy makers with performance results and tracks progress towards targets. We help set standards and perform annual evaluations of the City’s streets, sidewalks and parks.  City Performance teaches courses for City staff to build technical skills and undertake continuous improvement in their agencies LEAN program.

The City Performance Team division is made up of individuals committed to public service and the community. They are analysts and project managers with experience in public health, housing and homelessness, social work, technology, and many other areas. The group strives for teamwork, collaboration, and excellence in its work. To learn more, view CSA’s fiscal year 2021-22 work plan.

The Business and Operations Manager coordinates the annual budget for the City Services Auditor’s (CSA) division as a whole and oversees City Performance’s business and operational processes.

Budget Management

CSA is funded through a Charter commitment of two-tenths of one percent of the City’s annual budget. In fiscal year 2021-22, approximately $22.6 million is budgeted for CSA’s functions, plus an additional $5.3 million from bond sales linked to multiyear capital programs. The budget is shared by Audits and City Performance and there are 81 budgeted positions in total. This position would spend roughly 40 percent of their time on these functions:

• Monitor and manage the annual budget in coordination with Audits and City Performance leadership. Oversee departmental work order tracking and quarterly billing, develop CSA’s annual billing rates and monitor CSA’s expenses. Provide financial updates to leadership.
• Coordinate the annual work planning process with Audits and City Performance, setting timelines, developing tools and resources, balancing budget and resource allocations, and developing and issuing the annual work plan report.

City Performance Business Management

Our areas of work include data analysis and visualization, facilitation and inter-departmental collaboration, project management, process improvement, performance measurement and management, and contracting. This position would spend roughly 60 percent of their time on these functions:

City Performance Organizational Management

• Lead organizational initiatives by working with City Performance leadership and staff to identify, track and improve organizational processes;
• Manage organizational performance measurement and reporting for City Performance staff, Controller’s Office leadership, and other stakeholders;
• Oversee operational needs including managing policies and procedures, business systems administration and overseeing logistics, office materials, facilities and technology needs;
• Directly supervise operations staff, and effectively collaborate with CSA staff at all levels;
• Other duties as assigned.

City Performance Staff Resource Management

• Facilitate quarterly resource planning and allocation, oversee implementation of staff assignments into CSA’s systems, and manage resource reporting and tracking processes;
• Manage the City Performance staffing plan, including forecasting staff hours, tracking positions, working with Controller’s Office human resources on recruitment and hiring processes, and overseeing new employee orientation activities;
• Manage the City Performance training plan, including identifying staff training and professional development needs, coordinating processes to develop and administer trainings, acting as central contact on training opportunities, reimbursements, and tracking;

MINIMUM QUALIFICATIONS:

1. Possession of a graduate degree (Master's degree or higher) from an accredited college or university, and five (5) years full-time equivalent experience performing professional-level analytical work as described in Note A; OR  

2. Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major college coursework as described in Note B, and four (4) years full-time equivalent experience performing professional-level analytical work as described in Note A; OR 

3. Possession of a baccalaureate degree from an accredited college or university, and six (6) years full-time equivalent experience performing professional-level analytical work as described in Note A; OR 

4. Possession of a baccalaureate degree from an accredited college or university with major college coursework as described in Note B, and five (5) years full-time-equivalent experience performing professional-level analytical work as described in Note A;
 

Substitution:

Applicants may substitute up to two years of the required education with additional qualifying experience in budget analysis, financial analysis and reporting, legislative/policy analysis, or contract/grant administration.  One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units.

Notes on Qualifying Experience and Education:
A. Qualifying professional-level analytical experience must be in one or more of the following functional areas: complex budget analysis, development and administration; complex financial/fiscal analysis and reporting; development of complex contracting systems and administration of competitive bid processes and complex contractual agreements; development and evaluation of complex management/administrative policy; complex grant administration and monitoring; complex program evaluation and planning; complex legislative analysis; complex economic analysis; or other functional areas related to the duties of positions in Class 1824, where the primary focus of the job is complex professional-level analysis for evaluation, recommendation, development and implementation of major programs and functions of department/organization. Analytical experience equivalent to the duties of Class 1823 is considered qualifying.

B. Coursework applicable to a baccalaureate or higher degree in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in Class 1824

Desirable Qualifications: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

• Professional-level experience working in the Public sector (Government or Non-Profit).
• Basic knowledge of operations, project, and portfolio management principles within a professional services/consulting environment.
• Extensive experience and proficient skill with spreadsheet and database software.
• Basic knowledge of OpenAir and Peoplesoft HCM (human capital management) software
• Experience providing oral presentations to a wide variety of audiences.
• Experience preparing quantitative analytical reports for a wide audience including management and executives.

VERIFICATION:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Important: All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

SELECTION PROCEDURE:

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Written Multiple-Choice Examination (weight 70%)

Candidates will be invited to participate in a written, multiple-choice examination, designed to measure their relative knowledge, skills and abilities in job-related areas.   The “core” multiple-choice examination component may include but not be limited to:

• Ability to evaluate/analyze information/data and to exercise good judgment relative to that evaluation or analysis.
• Knowledge of, and ability to apply, financial/fiscal principles (including the ability to use mathematical and statistical formulas)
• Ability to use various computer software programs.

As part of this multiple-choice examination, candidates shall receive a separate test
score for the following subtest area:

• Budget Subtest: Ability to monitor budget/expenditures, develop and/or assist in the development of budgets.

Oral/Performance Examination (weight 30%) 

Candidates who attain a minimum passing score on both the written examination component and the supervisory test battery will be invited to participate in an oral/performance examination designed to measure knowledge, skills and/or abilities in job-related areas which may include:  Analytical Ability; Knowledge of software programs and information systems; Interpersonal Skills; Knowledge of principles and procedures of modern government budgeting, budget analysis, system analysis, laws and regulations effecting budget planning and preparation; Ability to communicate effectively and professionally in writing; Oral Communication Skills; Time Management and Multi-tasking Ability. 

Eligible List/Score Report:

A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 6 months, and may be extended with the approval of the Human Resources Director.

Terms of Announcement and Appeal Rights:  

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ .]

The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the analyst Nancy Giang at [email protected]. 

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.