The Department of Building Inspection oversees the effective, efficient, fair and safe enforcement of City building, housing, plumbing, electrical, mechanical, and disability access codes for San Francisco’s more than 200,000 buildings.  This position is located in the Administrative Services Division, which provides support to the Department in the areas of fiscal management, purchasing, and business analysis, as well as automated data capture, data management, and report dissemination for generation of monthly, quarterly and annual reports detailing the Department’s overall performance.

Appointment Type:  Permanent-Exempt.  This position is exempt from Civil Service Commission rules pursuant to the City and County of San Francisco, Charter Section 10.104, and incumbents serve at the discretion of the Appointing Officer.

Under general direction, the Compliance Manager will develop, implement and manage Department of Building Inspection’s compliance program to ensure the department is conducting its business in full compliance with all laws, regulations and codes, as well as professional standards, business practices and internal standards.  The Compliance Manager will be responsible for implementing the department’s reform measures, overseeing internal audits to ensure code compliance, coordinating staff training and setting up regular quality assurance and controls monitoring to ensure public integrity of the department’s operations and services.  The Compliance Manager will plan, implement and oversee a regular risk assessment and related programs.  The Compliance Manager will create and coordinate proper reporting channels for compliance issues related to DBI permitting and inspection processes to ensure to ensure compliance with city, state and federal requirements.

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES

• Establish Compliance Unit: Develops, implements and manages the department’s compliance program.  Coordinates with team leaders and managers to implement the department’s reforms and the Controller’s Office recommendations to ensure accountability and public integrity across the department’s divisions.  Establishes goals and tracks and reports progress. Continually engages with staff and managers to further enhance the controls and safeguards put into place to ensure public integrity in DBI operations.  Prepares a quarterly report to keep the Building Inspection Commission and other internal and stakeholders informed on the department’s progress on its reforms.
• Facilitate Compliance Culture: Fosters an environment that promotes accountability, transparency, high standards, and innovation in the department. Coordinates with internal and external stakeholders, including the Controller’s Office, City Attorney’s Office, Building Inspection Commission and others to ensure continuity. Keeps abreast of established laws, policies, rules and regulations and integrates into department policies and procedures. Ensures that the department is following best practices in establishing necessary controls and safeguards.
• Coordinate Training: Coordinates training for department staff to increase staff’s ability to ensure consistency, integrity, best practices and good management skills. Develops relationships with team leads to assess team needs, the organizational culture and areas for further development.  Identifies, designs and develops learning programs, facilitated events, training programs and other tools for training staff.  Provides instructional and facilitation guidance to technical experts to support internal staff in their role of training and developing new employees.  Evaluates the effectiveness of the programs and sets objectives.  Researches and prepares written budget estimates, training charges and/or justifications for the costs of specific training programs and assists management personnel on fiscal and program decision-making. 
• Establish Risk Assessment Program: Establishes a regular risk assessment program that analyzes the effectiveness of the reforms and identifies any gaps that need to be addressed.  Provides a written report for DBI’s executive team and the Building Inspection Commission that analyzes current practices and makes recommendations for further controls and enhancements.
• Oversee Internal Auditing: Manages and oversees internal audits, including the department’s existing internal audit that is reviewing projects associated with individuals charged in criminal complaints to verify code compliance. Oversees the audit team’s work and coordinates with internal and external stakeholders on policy decisions, program management and reporting.
• Forward-thinking and Outcome-Focused: Serves as the department’s program lead for public integrity reforms, risk assessment, staff development and auditing. Maintains and manages associated records; maintains the information on the department’s website to ensure it reflects the most relevant and current information. Seeks and implements process improvement and workflow efficiencies.
• Planning and Implementation: Works as part of a team, conducts best practices research and gathers information from other compliance programs and jurisdictions. Drafts recommendations for transparency measures, performance metrics, contract approval thresholds, and other policies and documents to be adopted by the department to enhance public integrity. Organizes and oversees training sessions to ensure consistency and compliance with department policies and procedures. Develops document templates and new processes and procedures for departmental staff.

The ideal candidate will:

• Be a self-starter, diligent and ethical, with great project management skills and excellent communications skills.
• Knowledge of: Auditing practices and procedures, project and program management, compliance with all laws, regulations and codes, as well as professional standards, business practices and internal standards and administration, policy development and effective reporting.
• Ability and Skill to: Interpret and apply laws, rules and regulations and codes; plan, coordinate, and direct the work of other employees; establish effective working relationships with personnel at all levels and the general public; communicate effectively orally and in writing; and collect, synthesize and analyze. Ability to apply rules to real-life facts; Risk assessment capabilities.  Research/data collection; problem solve; give presentations; facilitate/coach; manage group process; develop and design training; plan and coordinate; use training technology and computers; establish and maintain effective working relationships; and speak and write in a clear and effective manner.

Education:
Possession of a baccalaureate degree from an accredited college or university with major coursework in industrial relations, social sciences or a related field.

Experience:
Five (5) years of experience reviewing, monitoring, and developing compliance programs involving with all laws, regulations, ordinances and codes, as well as professional standards, business practices and internal standards; developing, designing and facilitating trainings.

Substitution
Education Substitution - Completion of a State of California approved building trades apprenticeship program may substitute for two (2) years of the required professional degree.

Applicants must meet the minimum qualification by the final filing date unless otherwise noted.
One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment. 

All your information will be kept confidential according to EEO guidelines.

Compensation: $124,072 to 158,366  Yearly

Information about the Hiring Process: click here

If you have any questions regarding this recruitment or application process, please contact the analyst, Yvonne Lin, by email at [email protected]. 

Filing Deadline: Interested Applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 PM on February 11, 2022.

General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor.

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.