Salesforce Developer - 1054

  • Full-time
  • Job Code and Title: 1054-IS Business Analyst-Principal
  • Fill Type: Permanent Exempt

Company Description

The Office of the Assessor-Recorder is responsible for carrying out property tax-related functions governed by the State Constitution and State and local laws. Our core responsibilities include locating all taxable property in the City and County of San Francisco, identifying ownership, establishing a taxable value, and applying all legal exemptions. Property broadly includes both real property and personal property owned by businesses. The Office of the Assessor-Recorder is also responsible for recording documents and maintaining those public records. Over 400 different types of documents are recorded annually, including deeds of trust, reconveyances, liens, and public marriage licenses. The Office is also responsible for collecting any transfer tax due upon a change in property ownership. The Office of the Assessor-Recorder strives to conduct our work with the core principals of professionalism and integrity. 

What We Do

Heightened activity in the real estate and business markets means increased demand for the work of our office. Every year, property tax revenue remains the largest single source of funding for the City’s General Fund revenue, representing over $2.4 Billion in Fiscal Year 2020-21. This revenue funds crucial services like public safety, education, neighborhood improvements, and health and family support services. This past year, the dedicated work of the Assessor-Recorder staff to close the property tax roll represented a cumulative value of over $328 Billion and generating over $3.7 Billion dollars in local revenues. This is due in part to strong growth in the real estate market, additional construction across San Francisco, and our office’s efforts in increasing efficiency. In recent years, we have taken significant steps toward modernizing our operations, including kicking off a multi-organization effort aimed at modernizing City-wide Property Assessment & Taxation Systems (Project SMART). Project SMART (System for Managing Assessments, Records and Transactions) is a multi-year project to replace our legacy property assessment system that manages the City’s $328 Billion in assessed property value. The new system will handle all aspects of assessment functions and will be able to integrate with other City systems, specifically the Office of the Treasurer & Tax Collector and the City Controller's Office.

Job Description

The Office of the Assessor-Recorder is seeking a talented Salesforce Developer to help build the team’s internal capacity to support our new assessment system. The new system, SMART, is currently being built by our System Integrator, Publicis Sapient. The position will be responsible for collaborating with the Publicis Sapient team, the ASR IT Team and our Operations staff to turn business requirements in an optimal Salesforce application technical solution.

Expected essential duties for this position may include:

a)     Design, develop and deploy custom developed Salesforce application and integration.

b)      Lead and help develop Internal IT team to support and enhance custom developed Salesforce application and integration.

c)     Coach and review Salesforces application modifications by recently trained Salesforce analyst and developers.

d)     Maintain flows, data validation, Apex code and other Salesforce processes already developed/deployed.

e)       Develop a deep understanding of integrations already developed/utilized by our Salesforce org as well as assist in implementing, maintaining and updating new and existing integrations.

f)      Respond and troubleshoot custom developed Salesforce application in a production environment.

g)     Continuously review and optimize Salesforce security configuration and setup.

h)       Provide oversight of/provide input to review Quality Assurance (QA) test cases, scripts for accuracy and relevancy.

i)       Provide feedback for updates to ensure proper QA testing is conducted.

j)      Remain current with Salesforce technologies and best practices.

This position is able to work with a hybrid work schedule.

Qualifications

Education:
An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].

Experience:
Five (5) years of experience in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management.

Substitution:
Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.

Desirable Qualifications:

  • Certified Advanced Salesforce Administrator  
  • Apex and Visualforce development experience 
  • Working on Salesforce integrations with OmniChannel and SmartComm experience 
  • Experience with JIRA, Confluence, Advance Roadmaps and Capacity Tracker 
  • 3 - 5 years of Salesforce project development experience 
  • Salesforce certifications – Advance Administrator, Platform Application Builder and Platform Developer 
  • Experience integrating Salesforce with external systems (REST & SOAP API, JSON & XML, etc.) 
  • Experience implementing custom objects. 
  • Advanced knowledge of Salesforce permissions, roles, reports, dashboards, etc. 

 

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Additional Information

Applications will be screened and evaluated for qualifying experience. Additional screening mechanisms may be implemented in order to determine candidate’s qualifications. Only qualified candidates whose experience best meets the needs of the position will be selected to continue on to additional steps in the selection process, which may include an interview. Applicants meeting the minimum qualifications are not guaranteed advancement. Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 554-6000 or, if hearing impaired at (415) 554-6015 (TTY).

The City & County of San Francisco requires employees to be based in California, United States of America.  While much of the work for this position is performed remotely, there may be times employees have to report to a physical work site in San Francisco, California, USA, for onsite meetings or to meet a obligation as a Disaster Services Worker. To be considered, applicants must be based in California/Bay Area OR be actively relocating to the local area.

APPLICATION DEADLINE: This job posting may close at any time.

APPOINTMENT TYPE: Permanent Exempt from Civil Service. This position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the Appointing Officer. The duration of the appointment is expected to be up to 24 months.

SALARY RANGE: $61.89-$77.85 Hourly / $10,727.00-$13,494.00 Monthly / $128,726.00-$161,928.00 Yearly

CONTACT: If you have any questions regarding this recruitment or application process, please contact the Human Resources Analyst, Gerald Buss, by email at [email protected].

Important Information

In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice. As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Human Resources Analyst listed on this announcement.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

All your information will be kept confidential according to EEO guidelines.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

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