Contracts Director-Dept. of Homelessness and Supportive Housing (0932)

  • 440 Turk St, San Francisco, CA 94102, USA
  • Full-time
  • Fill Type: Permanent Civil Service
  • Job Code and Title: 0932-Manager IV

Company Description

Who We Are 

Through the provision of coordinated, compassionate, and high‐quality services, the Department of Homelessness and Supportive Housing strives to make homelessness in San Francisco rare, brief, and one time. The Department provides assistance and support to homeless and at‐risk youth, adults and families to prevent imminent episodes of homelessness and end homelessness for people in San Francisco. Services including outreach, homelessness prevention, emergency shelter, drop‐in centers, transitional housing, supportive housing, short‐term rental subsidies, and support services to help people exit homelessness. For more information on the department, please visit our website.

What We Do

San Francisco is a pioneer in homeless services and a leader in providing supportive housing as a permanent exit from homelessness. The Department of Homelessness and Supportive Housing seeks to be a national leader in the movement to end homelessness by developing a coordinated, client-focused system of services, piloting innovative models, and implementing proven solutions with measurable results. Major programs include: street outreach and service connection through the Homeless Outreach Team; 1,500-bed shelter system for single adults and families including shelters for members of the LGBT community and survivors of domestic violence; Navigation Centers that provide temporary shelter to chronically homeless individuals using a low-threshold entry model; rapid rehousing rental subsidies for families, single adults, seniors and transitional aged youth; the Homeward Bound program which has helped 10,000 individuals return to stable housing in their city of origin; and robust supportive housing programs of nearly 6,500 units which provide permanent housing and services to formerly homeless individuals and families.

Job Description

What You’ll Be Doing

Under general direction of the Deputy Director for Administration and Finance, the Contracts Director will direct, manage, supervise all contracting activities at the Department of Homelessness & Supportive Housing (HSH), including more than $1 billion in multi-year contracting authority and $350 million in annual grants to nonprofit providers.  The Contracts Director oversees procurement, contracts, and grantmaking operations, and is responsible for implementation and adherence to contracting and compliance policies and procedures to deliver efficient and effective services. The role works closely with HSH’s grantees, contractors, stakeholder groups, and City leadership to deliver efficient and effective services. The position leads the Department’s 13-member contracts and grant compliance teams and ensures the division meets performance standards in conducting procurements and developing and executing contracts.

Essential Duties:

  • Plans, directs and monitors the work of HSH’s Contracts Division and Grants Compliance unit; exercises considerable independence, sound judgment and discretion in managing the day-to-day operations of the Division; oversees the Department’s contracting process, including compliance with legal and regulatory requirements, resolving vendor issues, and ensuring high-quality customer service.
  • Manages the work plans of the staff to ensure each team meets division and organizational goals. This includes training, coaching, and selecting staff to conduct procurements, and to develop, execute, and monitor contracts. Provides team leadership, manages conflict, and ensures continuous improvement within the Contracts Division.
  • Serves as a liaison for the Department with the City Attorney’s Office, Controller’s Office, Civil Service Commission, Human Rights Commission, Contracts Monitoring Division, and Office of Contract Administration to ensure that contracts are properly and timely certified; builds strong partnerships with directors and managers in the Department and assists them with contract-related projects. Represents the Department before the Board of Supervisors as needed on contracting issues, contract amendments and new agreements.
  • Responds to requests for information from the public, elected officials, and other City departments relating to proposed and contracted services.
  • Develops all contract management systems, including files, databases, contract processing protocols, and contract monitoring procedures, and is responsible for on-going maintenance and refinement of those systems, including implementation of HSH’s new grants management system.
  • Partners with the Department’s Data & Planning Division in building a system to set contract goals and measure performance to achieve program and strategic goals.  
  • Identifies opportunities for process improvement, including developing performance-based contracts where appropriate and transitioning from a paper-based invoicing process to an online invoicing and reporting system     
  • Leads HSH project development and integration of new grants management system for HSH and coordinated with other City departments as needed.
  • Oversees Grant Compliance team responsible for in-house grant writing and applications, compliance with state and federal grant funders, including serving as a liaison to state agencies such as the Department of Housing and Community Development (HCD).


The Minimum Qualification guidelines for management classifications can be referenced here.

Minimum Qualifications

Education: Bachelor’s degree from an accredited college/university.

Experience: Five (5) years of professional experience in managing contractual agreements and professional service contracts, including three (3) years of experience supervising professionals.


Education Substitution: Additional qualifying full time work experience (2,000 hours equal one year) as described above may substitute up to two (2) years of the required education. One (1) year of work experience equals to 30 semester units or 45 quarter units.

Experience Substitution: Possession of a master’s degree from an accredited college or university in Accounting, Finance, Economics, Public Administration, or Business Administration may substitute for one (1) year of the required non-supervisory experience.

Desirable Qualifications:
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

  • Experience with governmental grant making and grant compliance
  • Experience with implementing new contracting systems and processes in a regulatory environment
  • Experience with delivery of homelessness and housing services

Additional Information

All your information will be kept confidential according to EEO guidelines.

Application Open: Tuesday, December 7, 2021

Application Deadline: Interested Applicants are encouraged to apply as soon as possible as this announcement may close at any time after 11:59 PM on Friday, Janaury 7, 2022.

Recruitment ID: PBT-0932-115508

Salary Range: $143,624 to $183,274

Information about the Hiring Process: please go to this link.

Selection Procedures: The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to participate in the oral/performance interview. 

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (,,,,,,,

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Verification of Education and Experience: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. 

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Questions: if you have any questions regarding this recruitment, please send your inquires to Christian Molina, Human Resources Analyst at [email protected]

Terms of Announcement:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Statement on Equity, Diversity, and Inclusion: At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.

Tuberculosis Screening:
Prior to appointment, applicants may be required to take a tuberculosis (TB) screening test.

Additional Information Regarding Employment with the City and County of San Francisco:

Information About the Hiring Process

Conviction History

Employee Benefits Overview

Equal Employment Opportunity

Disaster Service Workers

ADA Accommodation

Right To Work

Diversity Statement

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

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