Important Information: Instructions to Apply

1. Complete this People Science & Strategy Associate (9910) job application;

2. Attach a cover letter (Please see “Desirable Qualifications” under the Qualifications section for details about the cover letter.); AND

3. Attach a proof of your graduate school education (Master’s or PhD program). This can be your transcript (official or unofficial), diploma, class schedule, or other document that shows your current enrollment or graduation status with your school.

Only individuals who submit a completed job application and attach a cover letter as well as a proof of your graduate school education at the time of application submission will be considered.

San Francisco Public Utilities Commission (SFPUC)

Headquartered in San Francisco, we have 2,300 employees working in seven counties with a combined annual operating budget of over $900 million.

Our Mission: To provide our customers with high-quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.org/.

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality. 

To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.org/about-us/careers-sfpuc

About People Science & Strategy

We are People Science & Strategy (PSS), a team within Human Resources Services at the SFPUC. We were founded in 2014 to address changing workforce needs and succession planning issues at the SFPUC. We strive to create a workplace with thriving, diverse, and engaged employees using innovative, behavioral science-based consulting to the SFPUC.

Our goals:

1. Implement a competency framework to align all talent management practices
2. Establish an organization-wide workforce planning process to address workforce gaps across the SFPUC
3. Increase employee engagement and build a culture of high-performance and inclusivity
4. Expand our internal consulting in the areas of talent management, organizational effectiveness, and diversity, equity, and inclusion
5. Provide business and talent insights to build a culture of data-based decision making
6. As a People Science & Strategy Associate, you are regularly exposed to relevant decisionmakers within the SFPUC and are given unique opportunities to impact the organization through collaboration with teams spanning a wide-variety of occupations.

The Human Resources Services at the San Francisco Public Utilities Commission is offering Internship opportunities in the area of People Science & Strategy.

We are looking for associates who:

• Are highly organized, with great attention to detail while always keeping the larger picture in mind
• Are familiar with research concepts and methodologies in business settings
• Think critically through their work and continuously strive to gain deeper understanding
• Embrace learning and maximizing technology
• Are self-motivated and able to work both independently and collaboratively
• Associates in this position will develop professional competence as a journey-level analyst while working under the guidance and supervision of PSS staff. Initially, the Associate will perform routine tasks under close supervision, and will eventually work with increased independence as professional competence is demonstrated.

As a People Science & Strategy Associate, you will:

• Assist and participate in various organizational research, data analysis, talent management consulting, or other initiatives. The tasks you will take on often involve project planning and change management to ensure success of our initiatives. Example duties may include:
• Research and analysis to support the identification of critical competencies required for successful performance in jobs and teams across the SFPUC
• Research regarding best practices and trends in employee engagement and talent management
• Development of survey instruments and interview questions to gather data from individuals and groups of subject matter experts
• Interpretation of survey results or conducting follow up analyses, particularly in the areas of diversity, equity, inclusion, and belonging
• Preparation of reports, presentations, and technical documents to ensure transparency of the project work
• Planning and creation of content, resources, and communications regarding our various initiatives
• Implementation of new software or platforms aimed at improving employee engagement, performance management, or other talent management practices
• Other key initiatives associated with workforce planning and talent management
• The nature of this work will provide interns with direct experience in applied Industrial-Organizational Psychology, strategic human resource management, communications, change management, and survey design and data analysis.

Duration of the position:

The duration of this internship is 6 months to 1 year, with an opportunity to extend the duration of the position based on exemplary performance.

If you are interested in a job like this, we are looking for people that have the following:

Education:

• Graduated from, or currently enrolled in, a graduate program (Master’s degree or higher) from an accredited college or university.

Please attach college transcript or college diploma with your application.

Desirable Qualifications:

• Graduate program/degree in Industrial-Organizational Psychology, or other closely related field (e.g., Industrial Psychology, Organizational Behavior, Applied Social Psychology, Behavioral Psychology).
• Experience or training in the following areas of work:

          o    Job Analysis / Competency Modeling
          o    Workforce Planning / Talent Management
          o    Survey Design / Data Analysis (quantitative or qualitative)
          o    Organizational Research (e.g., literature reviews, reports, recommendations)
          o    Visual Design (e.g., data visualization, presentations, branding/marketing)
          o    Technology (e.g., SharePoint development, Excel, SPSS)
          o    Consulting

In a cover letter, describe your experience, training, and/or interest in two or more areas of work above. Please note that you must submit a cover letter to be considered for this position.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. 

Verification:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Verification of required work experience typically must be on the employer’s letterhead and must include the applicant’s name, job title, description of job duties, dates of employment, hours per week, and signature of the employer, supervisor, or appropriate representative. 

Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. CCSF employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1/111A.11.2.

Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license, and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted.

Verification of required valid licensure/certification typically must be a photocopy of the license/certificate including the name of the issuing agency as well as the name of the license/certificate holder, license/certificate number, and expiration date.

In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that are expected to be in effect until further notice. As a result, the Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Human Resources Analyst listed on this announcement.

Specific information regarding this recruitment process are listed below:

• Application Opening: Friday, November 19 , 2021
• Application Deadline: Friday, December 30, 2022
• Compensation Range: $ 29.00 per hour
• Appointment Type: Temporary Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst, Brandon Bradley at [email protected].

BB/TEX-9910-904447/01130702

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.