Senior Program Manager - Invest In Neighborhoods - Office of Economic and Workforce Development (9775)
- 1 Dr Carlton B Goodlett Pl, San Francisco, CA 94102, USA
- Fill Type: Permanent Exempt
- Work Hours: Regular
- Job Code and Title: 9775-Senior Community Development Specialist II
We Value Equal Employment Opportunity!
The City and County of San Francisco encourages women, minorities, and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military, and veteran status, or other protected category under the law.
About the Office of Economic and Workforce Development (OEWD)
The San Francisco Office of Economic and Workforce Development (OEWD) supports the City's ongoing economic vitality through key programs focused on neighborhood commercial corridors, workforce development, joint development projects, industry focused business recruitment and retention, small business assistance, and international business development. OEWD’s goal is to work continually to make San Francisco an even better place to live, work and do business. OEWD is a dynamic Department in the City and County of San Francisco.
The Invest In Neighborhoods division of OEWD focuses on neighborhood economic development including supporting small businesses, improving storefronts, and creating vibrant commercial corridors. The OEWD 9775 Senior Program Manager (Senior Community Development Specialist II) will be assigned to the Invest In Neighborhoods Division to lead Opportunity Neighborhood Program efforts with a focus on supporting the Mission District, Cultural Districts and implementing culturally intelligent practices to serve all San Francisco small businesses with an emphasis on the [email protected] population and Spanish speaking merchants.
The Opportunity Neighborhood’s program targets neighborhoods that have experienced historic divestment and have an economic development strategy that promotes an approach to promote diversity, equity and inclusion. These neighborhoods have an assigned project manager that works closely with community stakeholders and other city departments to strategically disburse investments and support an economic development strategy.
The Senior Program Manager will work as a senior member of the Invest in Neighborhoods team reporting to the Invest in Neighborhoods Director. The Senior Program Manager will lead the successful coordination, development and implementation of Invest in Neighborhoods policy and programs with a focus on commercial corridors within historically disinvested neighborhoods, including supervision of staff. In addition, the Senior Program Manager will be responsible for interagency, community and staff coordination in guiding, engaging and managing economic development investments.
The 9775 Program Manager will act as the point of contact to the Mission District Opportunity Neighborhood and liaison for OEWD to the City’s Cultural District Program. The position is responsible for executing IIN initiative duties as assigned including, but not limited to the management of grants, assisting in strategy and program development, coordinating resources for small businesses and property owners, supporting interagency and community coordination, and facilitating community engagement for Mission District opportunity neighborhood and cultural districts while working in conjunction with the Invest in Neighborhoods team, a range of City agencies and community partners.
Program Implementation, Coordination and Communication
- Serve as a liaison to neighborhood partners, support small business resource coordination, assist with capacity-building; and manage grant funding for projects and programs;
- Serve as a point of contact for other City agencies and external groups seeking to learn more about the Mission District and Cultural District economic development and investments policy, programs, and related processes;
- Responsible for managing the investment portfolio in adherence to City’s local plan, department procurement process guidelines, funding regulations and stakeholder needs for the Mission District and relevant Cultural Districts;
- Coordinate across departments on interdepartmental programs;
- Lead the coordination of economic development sector stakeholders as it relates to assigned projects (including small business, non-profit partners, advocacy groups, public officials and community members, to best connect local businesses to resources and services;
- Support culturally intelligent practices in the implementation of economic development programs and services, as it relates to the SF [email protected] population and Spanish speaking merchants
- Ability to supervise staff in the implementation of economic development projects and programs
Grant Management, Evaluation and Reporting
- Coordinate procurement, negotiate scopes of work and budgets, manage reporting, and provide ongoing oversight for grants and contracts to nonprofit or consultant partners to deliver services and programs that include merchant engagement; small business assistance; neighborhood marketing and promotions; leasing and business attraction; physical improvements; and other programmatic areas as needed.
- Track ongoing activities and accomplishments for evaluation and communications purposes
- Collect and evaluate qualitative and quantitative data through reporting systems.
- Prepare reports with program data and program analysis to present to small business and community stakeholders, OEWD management and City officials.
- Collect, prepare and present a wide variety of reports, memoranda and correspondence.
Support Select Invest in Neighborhoods Programs as Needed
Other duties as assigned
- Graduate degree in business, marketing/public relations, public policy, public administration, urban planning, public health or a related degree;
- Substantial experience working in San Francisco neighborhoods with community partners to implement projects that improve the quality of life in historically disinvested neighborhoods;
- Substantial community development, grant management and program management experience - including supervising multiple full-time employees and multiple subcontractors; experience with community processes, development and implementation of strategies;
- Familiarity with issues impacting BIPOC (Black, Indigenous, (and) People of Color), including [email protected] communities in San Francisco;
- Substantial experience working in BIPOC communities through community engagement and implementation of projects;
- Demonstrate successful program implementation experience from development to implementation;
- Track record in with range of City, small business, nonprofit and neighborhood stakeholders
- Experience working in politicized neighborhood environments desirable
- Experience working across public sector agencies to implement programs desirable
- Be able to deploy, coordinate and leverage City resources, knowledge and relationships on behalf of marginalized individuals and communities;
- Have knowledge of and experience successfully providing social services and technical assistance to community-based organizations;
- Ability to read and synthesize data, and to communicate complex ideas to non-technical audiences orally and in writing
- Ability to work with minimum supervision in a team environment, to meet deadlines and to manage highly detailed work with accuracy.
- Effective communication (verbal and written) and interpersonal skills, as well as track record in leadership of teams
- Fluent in Spanish: reading, writing and speaking
- Computer skills and proficiency in working with basic software programs e.g., word processing, spreadsheets, and presentation applications
This job is for you if:
- You can effectively work in a diverse team
- You have experience navigating complex relationships with stakeholders including external partners and community members
- You are able to be creative and resourceful to remove obstacles and get things done
- You can step back and understand big picture goals and concepts and also be meticulous and thorough with the details
- You can actively collaborate across disciplines to get and give feedback, and share knowledge
- You have a strategic mind and would also enjoy supporting the organization’s racial equity goals in an operational capacity as necessary
- You have a strong work ethic; you are organized, detail-oriented, timely, and efficient
- You are adaptable and open to change; you thrive in a fast-paced work environment
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.
1. Possession of a baccalaureate degree from an accredited college or university AND four (4) years administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice; OR
2. Possession of a baccalaureate degree from an accredited college or university with a major in one of the following fields: public or business administration, urban planning, government, social work, education, finance or criminal justice AND three (3) years of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work or criminal justice; OR
3. Possession of a Master's degree from an accredited college or university in public policy, planning, social work, public administration, finance, education, criminal justice, or business administration AND two (2) years of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice; OR
4. Possession of a Ph.D. or Juris Doctor degree from an accredited college or university AND two (2) years of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice.
Verifiable administrative/professional experience involving community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice may substitute for the educational requirement in Minimum Qualification #1 on a year-for-year basis.
Applicants must meet the Minimum Qualification requirements by the final filing date unless otherwise noted.
VERIFICATION OF EXPERIENCE AND/OR EDUCATION: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Application Deadline: Extended to Monday, July 26, 2021 - 11:59 pm
All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
All your information will be kept confidential according to EEO guidelines.
Carol Isen - Human Resources Director