Deputy Director - Civil Service Commission

  • 25 Van Ness Ave, San Francisco, CA 94102, USA
  • Full-time
  • Fill Type: Permanent Exempt
  • Work Hours: Regular
  • Job Code and Title: 0951-Deputy Director I

Company Description

Are you looking for a challenge?  Are you an experienced manager that can see the big picture? Do you have policy making experience? Do you want a career that has meaning and that can make an immediate impact for thousands of applicants and City employees for years to come? Great! The San Francisco Civil Service Commission (Commission) is looking for a determined individual who is ready to help carry out its mission to establish and ensure an equitable civil service merit system for public service for the citizens of San Francisco. 

The Commission was established in 1900 and has a remarkable long-standing history.  Today, the Commission is a five-member appellate and policy-making body appointed by the Mayor of San Francisco to a six-year term.  Under the authority of the San Francisco Charter, the Commission is charged with overseeing, regulating, and serving as the final arbiter of the City’s civil service merit system by establishing and promulgating rules, policies and procedures, consistent with the spirit of the Charter.

Job Description

As the Deputy Director, you will assist the Executive Director in carrying out the rulings and the decisions of the Commission while managing the daily operations and activities of the department.  With the support of staff, you will carry out the civil service and merit system provisions of the Charter.  You will have citywide authority to conduct investigations and audits.  You will have the opportunity to collaborate and work with various stakeholders within the City and County departments, unions, and the public.  Building long-term relationships with trust and respect is vital in this role as you will have great influence working with department heads/managers and union representatives on how decisions are made.  As Deputy Director you must have poise to observe and be a good listener to comprehend the full scope of the issues at hand.  In addition, you will you use your critical thinking and analytical skills to problem-solve complex situations.  You will utilize your strong oral and writing skills to effectively communicate throughout the City and County of San Francisco.  As Deputy Director you represent the Commission in all duties and functions performed. 

Key Objectives

The Deputy Director has the following objectives:

  • Advises other departments on the application of the Civil Service Commission Rules, policies, and procedures.
  • Conducts research on the development, revision and application of civil service rules and policies to implement the civil service provisions of the Charter; assists the Executive Director in drafting rule and policy language to keep current with local, state, and federal laws; participates in meet and discuss/negotiations on rule and policy matters.
  • Provides presentations, training, and consultation to Commissions; Boards; elected officials; management, employees, union representatives, and community organizations.
  • Prepares, submits, and administers the departmental budget, and monitoring control of expenditures within limits of the budgetary appropriations.
  • Conducts complex Inspection Services and assists the Executive Director in advising departments on hiring practices and corrective action when necessary.
  • Directs the work of the Commission’s four full-time staff members and provides mentoring, coaching, and feedback to enhance individual performance, including annual performance appraisals.
  • Attends all Commission meetings; assists the Executive Director in carrying out the ruling and decisions of the Commission by correspondence and other means, including implementing directives from the Commission to the Human Resources Director, the Director of Transportation, and City departments on the merit system and other matters under its jurisdiction.
  • Assists in labor discussions as needed.



Education and Experience:

Possession of a baccalaureate degree from an accredited college or university. AND

Five (5) years of verifiable professional-level analytical experience in: personnel and/or human resources administration in the public or private sector and/or development and evaluation of complex management/administrative policy.  Three (3) of the five (5) years must include management with supervisory experience.

Education Substitution:

Additional qualifying experience, as defined under experience below, may be substituted for the required education on a year-for-year basis (30 semester units/45 quarter units equals one (1) year) for up to two (2) years of the required education.

Additional Desirable Qualifications:

  • Strategic in the ability to use good judgment in decision-making process while recognizing the importance of being open to different views.
  • Experience with developing and implementing Diversity, Equity, and Inclusion Policies and Programs in the workplace.
  • Knowledge of and experience applying relevant local, state, and federal laws and/or related regulations.
  • Experience working with boards, commissions, or executive management teams in the public or private sector.
  • Experience in labor relations.
  • Strong time management skills and track record of meeting performance deadlines while balancing priorities.
  • Knowledge of public sector budgeting, purchasing, and accounting.
  • Knowledge and experience in using innovative technology.

Candidates from both the private and public sector are encouraged to apply.

Additional Information

Submission of a resume and cover letter are REQUIRED at the time of filing with your application. The cover letter should include a statement about why you are interested in the position and why you believe you are the ideal candidate for this role. 


Applications will be screened for relevant qualifying experience.  Additional screening mechanisms may be used to determine candidates' qualifications.  Only those applicants who most closely meet the needs of the Commission will be invited to move forward in the selection process.  Final candidate(s) will be asked to take a Management Test Battery.  The exam results will be for informational purposes only.

Applicants may be required to submit proof of qualifying education and experience at any point in the application and/or hiring process.

For questions or inquiries, please contact: Jennifer Bushman, Human Resources Analyst at [email protected].

Conviction History Review:

Candidate(s) selected for this job, will be fingerprinted. Fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).

Please note that having a conviction history does not automatically preclude you from a job with the City and County of San Francisco.



CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Carol Isen - Human Resources Director