The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

• Application Opening – September 27, 2024 
• Application Deadline – Application filing will close on or after October 14, 2024
• Salary: $102.700 – $124,826 Annually  
• Appointment Type: Permanent Civil Service 
• Recruitment ID: CBT-2119-H00126 [REF44988S]

• START with this ⚠️ REQUIRED QUESTIONNAIRE ✅ at https://forms.gle/Re3MBFYRstDMn3EZ8
• Then, submit an online application

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.

The eligible list resulting from this recruitment may be utilized to fill future and current vacancies in this class for the duration of the eligible list. 

The 2119 Health Care Analyst works with clinical and non-clinical staff and personnel in evaluation studies; gathers, analyzes and documents data; plans remedial action; and supervises and reviews the work of technical and clerical assistants engaged in such activities. 

Essential duties include:

1. Organizes and tabulates the data collected for evaluation studies; analyzes data and prepares narrative, statistical reports and presentations documenting the methodology and results of the health audit studies.

2. Initiates, coordinates and attends clinic and departmental evaluation meetings to insure an on-going evaluation process in each department or clinic; works with department and clinic chiefs, head nurses, dentists and other staff; designs audit and evaluation studies, including data collection instruments and sampling procedures.

3. Trains and supervises other staff in data retrieval and trains end users to access, use and understand reports.

4. Works with evaluation committees to develop remedial action plans based on study results; documents all remedial action planning and monitors all implementation.

5. Serves as staff to assigned committees; prepares agendas, minutes; reports developments, results and problems in the program; prepares written reports.

6. Reports orally and in writing to appropriate committees on completed evaluation studies including resulting problems which require action from those committees; attends audit related committees in the state and community and reports findings to appropriate stakeholders.

7. Reviews literature and consults with various evaluation committees on their evaluation activities.

The 2119 Health Care Analyst may perform other duties as assigned/required.

MINIMUM QUALIFICATIONS

Education*: Requires a baccalaureate degree from an accredited college or university. AND

Experience**: One year of professional level experience performing analytical work requiring data collection, analysis, evaluation, interpretation, reporting and presentation.

Substitution: 

• *Additional qualifying experience as indicated above beyond the required may substitute for the educational requirement on a year for year basis. Thirty (30) semester or forty-five (45) quarter units equal one year.
• **Thirty semester units or forty-five quarter units towards a Master’s degree with the completion of 4 courses in Statistics, Biostatistics, Quality Management, Performance Improvement, Organizational Development, Health/Social Policy and/or related course work may substitute for the experience requirement.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).

Note: POSSIBLE SPECIAL CONDITIONS -- in addition to meeting the minimum qualifications listed above, some positions may require applicants to possess one or more of the following special conditions, which include but is not limited to:

• Professional level analytical experience in the quality management/improvement (operational improvement) and/or risk management field.
• Professional level analytical experience in patient finance revenue.
• Professional level analytical experience in acute utilization management/quality initiative.
• Professional level analytical experience in a medical setting or health related institution, organization, or agency.

Selection Procedures
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: 

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying) 
Applicants will be required to complete the Minimum Qualification Supplemental Questionnaire (MQSQ) at:
https://forms.gle/Re3MBFYRstDMn3EZ8.
This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications. 

Written Examination (Weight: 100%) 
Candidates who meet the minimum qualifications will be invited to take a written, multiple-choice test designed to measure knowledge, skills and/or abilities in job-related areas which may include, but not be limited to:

• Knowledge of: program evaluation methods; medical terminology; basic statistics; and quality/operational/financial improvement concepts.
• Ability and Skill to: evaluate study topics and prepare study criteria in connection with medical staff committees and department; deal effectively with an inter-disciplinary group of health care providers; analyze, extract and compile data; prepare clear concise narratives, statistical and graphic reports. Skill in interpersonal-relationships; planning and administration: and written and oral communication.

Candidates must achieve a passing score on the written examination in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score. Candidate scores on this exam may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions. 

Certification 

The certification rule for the eligible list resulting from this examination will be the Rule of The List.   

Eligible List/Score Report:
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/

The duration of the eligible list resulting from this examination process will be 12 months and may be extended with the approval of the Human Resources Director.

How to apply:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process. 

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. 

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov/. The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.  

DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others. 

• COVID-19 Policies 

• Personal Protective Equipment (PPE)

• Medical Examination Prior to Hiring

• Electronic Health Record (EHR)

• Licensure/Certification/Registration

• Note on ICARE 

Additional information regarding Employment with the City and County of San Francisco: 

• Information about the Hiring Process 

• Conviction History 

• Employee Benefits Overview 

• Equal Employment Opportunity 

• Disaster Service Workers

• Reasonable Accommodation

• Right to Work

• Copies of Application Documents

• Diversity Statement

• Veterans Preference

If you have any questions regarding this recruitment or application process, please contact the analyst, David Chalk at [email protected] or 628-271-6702. 

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.