Exam Type: Temporary Exempt (TEX) – Category (CAT) 17

Fill Type: Temporary Substitute/Backfill Exemption under Charter Section 10.104-17

The Human Resources Director may approve an appointment in increments of up to 1040 hours (six months); however, the appointment shall not exceed a maximum duration of 4160 hours (not to exceed two years by Charter requirement, or a total of four six-month increments). - Per CSC Rule 114, Article VI, Sec. 114.26.7.

• Application Opening – July 26, 2024
• Application Deadline – August 8, 2024
• Compensation: $64,766.00-$91,988.00 Yearly
• https://careers.sf.gov/classifications/?classCode=1406&setId=COMMN
• List ID: TEX-1406-149375; REF43197Z

Who We Are

At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential.  We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services, and are united by our commitment to deliver essential services that support and protect people, families, and communities.

From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.

Our Commitment to Racial Equity

As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action.

Under direction, the 1406 Senior Clerk performs difficult, responsible and specialized clerical work and may assign clerical and office work to subordinate office personnel. This is the senior-level position in the Clerk series.

ESSENTIAL DUTIES AND FUNCTIONS

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.

1. Assigns, oversees, and reviews clerical and office work to subordinate personnel at 3120 Mission Street and 1235 Mission Street.
2. Checks and reviews a variety of documents for completeness and accuracy.
3. Files, maintains and retrieves documents, records and correspondence in accordance with established procedures.
4. Compiles information and data necessary for the preparation of various departmental reports.
5. Receives a variety of telephone and in-person calls and routes such calls and individuals to proper places.
6. Composes correspondence relative to standard or routine office operations.
7. Compiles and condenses data from various sources which requires an understanding of problems and terminology involved and relevant rules and regulations governing such activities.
8. Processes Unit's daily mail: this involves pickup, opening, sorting and distributing; to ensure timely mailing and receipt of mail.
9. Operates office equipment including scanners, computer terminals, copiers and fax machines.
10. Exercises sound judgment, and utilizes knowledge of applicable laws, regulations and procedures in performing daily clerical tasks.
11. Communicates with the general public in connection with providing information of departmental activities and/or directs them to appropriate personnel.
12. Organizes and files a variety of information and data in connection with the maintenance of office records.
13. Checks and reviews a variety of documents for sufficiency and conformance to established standards and requirements.

Experience: Two (2) years of clerical experience included preparing and maintaining a variety of records and/or documents, filing, use of office equipment, public contact and processing of incoming and outgoing mail.

Substitution: Any one of the following may substitute for six (6) months of the required experience:

1. Completion of a clerical training program (240 hours); OR

2. 15 semester units (or equivalent quarter units) of coursework from an accredited college or university; OR

3. Completion of an approved City and County of San Francisco Clerical Administrative training program (as designated on the job announcement).

VERIFICATION OF EXPERIENCE AND/OR EDUCATION:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures:

The selection process will include evaluation of applications in relation to minimum requirements and assessment of candidates’ job-related knowledge, skills, and abilities in an oral interview, which may include a written or performance exercise.

Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to continue in the selection process.

Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

Additional Information Regarding Employment with the City and County of San Francisco

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

How to Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen  

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up to date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Katrina Navarro, by telephone at (415) 798-0490 or by email at [email protected]. 

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.